Technical Implementation Manager

CreatorIQ

Implementation Manager for CreatorIQ, leading customer onboarding and technical setup of their SaaS platform. Collaborate with teams to ensure successful implementation and high user adoption.

Posted 5/14/2026full-timeRemote • 🇵🇱 PolandMid-LevelSenior💰 PLN 144,000 - PLN 185,000 per yearWebsite

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Lead end-to-end onboarding and implementation for CreatorIQ customers, from kickoff through go-live and handoff
Align on customer requirements, technical feasibility, and implementation timelines
Enable customers to confidently adopt and scale their use of the platform by configuring the CreatorIQ platform based on customer requirements, use cases, and package scope
Support technical setup including data imports, integrations, and system configuration
Work with APIs, data mapping, and workflows to ensure smooth platform adoption
Serve as a platform expert, delivering tailored training sessions aligned to customer workflows and goals. Translate technical concepts into clear, easy-to-understand guidance for non-technical users
Partner closely with Sales, Customer Success, Product, and Engineering teams
Provide feedback to Product and Engineering to improve platform capabilities and implementation processes
Apply implementation best practices and continuously improve onboarding processes
Troubleshoot technical issues and provide solutions during onboarding
Contribute to automation, tooling, and scalable implementation frameworks

Requirements

What you’ll need

4+ years of experience in SaaS implementation, technical onboarding, solutions engineering, or similar roles
Strong technical aptitude, with experience working on: APIs and integrations, Data mapping and workflows, SaaS platforms and system configuration
Solid project management skills, with the ability to manage multiple implementations simultaneously
Strong problem-solving mindset and ability to work in fast-paced, ambiguous environments
Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical stakeholders
Process-oriented and collaborative team player with a startup mentality, adaptability to change, and willingness to travel up to 25% annually.
Nice to have: Experience with REST APIs, JSON, or integration tools
Familiarity with data handling, SQL, or data pipelines
Experience with CRM or marketing platforms
Exposure to influencer marketing or creator economy tools
Experience or familiarity with AI tools to drive efficiency and process improvements within implementation workflows.

Benefits

Comp & perks

People: work with talented, collaborative, and friendly people who love what they do.
Guidance: utilize our learning platform to fully get the training and tools you’ll need to become successful here from your first day with us.
Surprise meal stipends: work from home can’t stop the enjoyment of someone else making a meal for you!
Work/life harmony: 26 days vacation, floating and set holidays, wellness allowance, and paid parental leave.
Medical insurance, life insurance, and business travel insurance
Stock options as part of our equity-sharing program.
Comprehensive perks program providing stipends for cell phone and internet, home office setup, mental wellness, professional development and tuition reimbursement, plus occasional company-funded meal opportunities throughout the year.

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

SaaS implementationtechnical onboardingsolutions engineeringAPIsdata mappingworkflowssystem configurationproject managementSQLAI tools

Soft Skills

strong technical aptitudeproblem-solving mindsetexcellent communicationprocess-orientedcollaborative team playeradaptability to changeability to manage multiple implementationsability to explain technical conceptsstartup mentalitywillingness to travel