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Creative information Technology

Product Manager – EBT/SNAP/TANF

Creative information Technology

Product Manager leading public assistance software solutions for government sectors at CITI. Driving vision, roadmap, and execution of software to streamline benefit delivery.

Posted 7/29/2026contractRemote • Virginia • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Product Management for government software solutions, with a strong focus on federal compliance frameworks and user-centered design. Proven ability to lead cross-functional teams in delivering high-impact tools and ensuring system interoperability.

Highest-signal resume keywords
Product Management ExperienceFederal Compliance FrameworksAgile/Scrum MethodologiesEligibility EnginesDocument Management Systems

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Product Roadmap DevelopmentUser Story TranslationAcceptance Criteria DefinitionSprint Backlog ManagementSoftware DeliverySystem IntegrationPerformance Tracking
Soft Skills
Team LeadershipClient CommunicationCollaboration
Tools & Technologies
EBT Processing PlatformsCase Management Tools
Industry Keywords
SNAPTANFWICFNS RegulationsNIST StandardsHIPAAPII Handling

About the role

Key responsibilities & impact
  • Define and drive the strategic roadmap for human services products, balancing client requirements, federal compliance mandates, and user needs.
  • Translate complex government policies and SME inputs into prioritized user stories, acceptance criteria, and actionable sprint backlogs.
  • Lead engineering, design, and SME teams to design, build, and deploy high-impact tools for caseworkers and benefit recipients.
  • Partner with state agency leadership, EBT processors, and third-party vendors to ensure seamless system interoperability and integration.
  • Comfortable in working with team to create and conduct product/solution demos for potential clients.
  • Track product performance, user adoption, and system reliability to continuously modernize public assistance delivery.

Requirements

What you’ll need
  • 4+ years of Product Management experience delivering enterprise or government software solutions.
  • Demonstrated understanding of modern eligibility engines, document management systems, or EBT processing platforms for SNAP, TANF, or WIC.
  • Direct experience delivering software under state/federal government contracts (Agile/Scrum environments preferred).
  • Strong familiarity with federal compliance frameworks (e.g., FNS regulations, NIST standards, HIPAA/PII handling).
  • Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience).

Benefits

Comp & perks
  • Health insurance
  • Professional development opportunities