Retail Manager

Creative Dining Services

Retail Manager overseeing retail dining services at Northwestern College. Responsible for managing staff, customer relations, and operational analysis.

Posted 7/16/2026full-timeOrange City • Iowa • 🇺🇸 United StatesMid-LevelSenior💰 $55,000 - $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in retail management, including staff training, scheduling, and performance evaluation, while ensuring high levels of customer satisfaction and effective budgetary control. Proficient in implementing marketing initiatives and analyzing retail operations for continuous improvement.

Highest-signal resume keywords

Retail Sales ExperienceStaff Training and ManagementBudgetary ControlServSafe CertificationCustomer Satisfaction

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

BudgetingFood Consumption ForecastingPerformance AppraisalOperational AnalysisRetail Marketing Implementation

Soft Skills

Public RelationsCommunicationTeam CoordinationProblem Solving

Certifications & Qualifications

ServSafe Certification

Industry Keywords

Retail OperationsDining ServicesCustomer SatisfactionStaff SchedulingPerformance Management

About the role

Key responsibilities & impact

Trains and manages all retail staff.
Participates in hiring, scheduling, timekeeping, performance appraisals, and disciplinary actions of retail staff.
Under the direction of the Dining Services Director, supervises and coordinates all retail sales activities in all operations.
Estimates and forecasts food consumption in the retail operation, monitoring production volumes, and adjusting future production as needed; and maintains budgetary controls.
Plans for and implements corporate retail marketing initiatives, maintains complete records of special events and pace changers in the retail operation, providing marketing summaries to the CDS home office upon completion.
Maintains good public relations with all customers, clients, staff, vendors, and the community; achieves high levels of customer and client satisfaction.
Conducts continuing analysis of retail operation, recommending any operational changes necessary to the Dining Services Director.

Requirements

What you’ll need

High school diploma or equivalent required; Bachelor’s degree preferred
Retail sales experience
ServSafe Certification

Benefits

Comp & perks

Competitive pay and bonus opportunities
Medical, dental, and vision insurance
401(k) with a company match
Paid time off
And much, much more!