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Creatify AI

Customer Success Manager, Performance Advertising

Creatify AI

Customer Success Manager at Creatify focused on performance advertising for leading brands. Owning client accounts and guiding them from onboarding to renewal while ensuring advertising performance.

Posted 7/14/2026full-timeMountain View • California • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in customer success and account management, with a strong focus on paid social advertising and creative analytics. Capable of translating client goals into actionable strategies while maintaining organized and proactive communication.

Highest-signal resume keywords
Customer Success ManagementPaid Social AdvertisingCreative AnalyticsAccount ManagementCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Account ManagementCustomer SuccessPaid Social AdvertisingCreative AnalyticsAd Measurement
Soft Skills
Excellent CommunicatorOrganizedProactiveComfortable with Ambiguity
Tools & Technologies
Ad Measurement Tools
Industry Keywords
Mid-Market AccountsEnterprise AccountsCampaign PerformanceClient Performance GoalsCreative Testing Programs

About the role

Key responsibilities & impact
  • Own a portfolio of mid-market and enterprise accounts
  • Translate client performance goals into concrete strategies
  • Guide clients through creative testing programs
  • Monitor account health and campaign performance
  • Be the client's voice internally
  • Build playbooks, onboarding flows, and enablement content
  • Partner with sales on expansion opportunities

Requirements

What you’ll need
  • 3–6 years in customer success, account management, or media/account roles
  • Hands-on fluency with paid social advertising
  • Excellent communicator
  • Organized and proactive
  • Familiarity with creative analytics or ad measurement tools
  • Comfortable with ambiguity and fast iteration

Benefits

Comp & perks
  • Competitive salary + equity
  • Health benefits
  • Fast-paced team