Senior Manager, Consulting Services – SASE
Palo Alto Networks
PMPTableau
Claims Manager - Global Claims Service - Remote
CRC Insurance Services
full-time
Posted on:
Location: Florida, North Carolina, South Carolina • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Manage the supervision and coordination of the claims department and staff.
- Organize and disseminate information that affects the claims department to ensure necessary changes for compliance purposes.
- Control workflow process through Claims Coordinators reviewing allocation of staff to ensure productivity and quality standards meet or exceed expected goals.
- Review, analyze, track and take appropriate action on losses in order to provide account loss ratios and claims history to senior management.
- Train claims staff on new policies or procedures.
- Oversee and audit claims process ensuring proper documentation was created in the system and/or files.
- Review claims and approve payments under the appropriate binding authorities.
- Develop and maintain excellent relationships with agents and adjustors.
- Prepare weekly, quarterly and monthly claim's reports and forward to appropriate parties.
Requirements
- College degree with a concentration in business or equivalent work experience
- Five years of Claims handling experience, with one year of supervisory experience
- Maintain current knowledge of the insurance industry and Claim's processing ideas through regular attendance of workshops, seminars, literature reviews and/or formal continuing education
- Ability to make independent decisions following company guidelines with minimal or no supervision
- Good organizational, time management, and detail skills
- Extensive knowledge of insurance and CRC processes
- Ability to maintain a high level of tact and professionalism
- Excellent leadership skills to influence departmental Employees in a positive manner
- Possess strong interpersonal skills
- Strong verbal and written communication skills
- Strong computer and office skills
- Ability to work extended hours when necessary
