Director, Benefits Administration Service
CRC Insurance Services
full-time
Posted on:
Location Type: Hybrid
Location: Dallas • Texas • United States
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Job Level
About the role
- accountable for creation, implementation, cost effectiveness, quality assurance, and on-going management responsibilities for benefits operations
- Post Sale activities, Billing, Payments and Carrier compliance activities among other cross functional duties
- Identify, define and design business improvement initiatives and act as change agent to ensure constant improvements are being made
- Ensure procedures, standard, quality measures and documentation are defined, communicated, adhered to and managed appropriately
- Prepare individual department and corporate goals, monitor progress against plan, and provide periodic reports to management on performance
- Manage direct reports to ensure a high performance and exceptional quality
- Oversee the hiring, training, motivating and overall management of support staff
- Develop leadership skills in management staff and build an effective team to support departmental goals
- Develops and monitors budget
- Ensure continual improvement of business for efficiency and quality, which should be supported by detailed reports and analysis
- Complete all Compliance Reviews by evaluating plan documents for any current or potential compliance issues
- Leads and participates in effective meetings
Requirements
- Bachelor’s Degree in related field
- 7+ years of experience working in a management role
- In-depth knowledge of overall operation and budgetary planning
- Comfortable with data, reports and doing adhoc analysis of charts
- Proven success in hiring and retaining staff members
- Strong knowledge of Microsoft Office particularly Excel
- The ability to work with multi levels of healthcare professionals
- Excellent writing, editing and verbal skills
- Read, comprehend, and interpret moderately complex documents
- Analyze and resolve difficult and sensitive administrative problems
- Provide leadership and promote cooperation in a team environment
- Manage multiple responsibilities simultaneously
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget planningdata analysisquality assurancecompliance reviewbusiness improvement initiativesperformance monitoringreport preparationstaff hiringstaff retentioncross functional duties
Soft Skills
leadershipteam buildingcommunicationproblem solvingmotivationorganizational skillsadaptabilitycollaborationwriting skillsediting skills
Certifications
Bachelor’s Degree