Accounts Payable / Account Manager

Crawford Hoying

Accounts Receivable Specialist at Crawford Hoying managing collections and customer relationships for timely payment resolutions. Engaging in problem-solving and maintaining detailed financial records.

Posted 7/16/2026full-timeRemote • Maryland • 🇺🇸 United StatesJuniorMid-Level💰 $35 - $45 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Accounts Receivable management, including cash application, billing resolution, and customer communication. Proficient in using ERP systems like SAP or Oracle for financial transactions and data processing.

Highest-signal resume keywords

Accounts Receivable ManagementCash Application ProcessesERP System ExperienceCustomer Service SkillsData Entry Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Accounts ReceivableBilling ResolutionCash ReceiptsRoot Cause AnalysisNegotiation SkillsData ProcessingFinancial ReportingCollections PracticesPayment ReconciliationCredit Reviews

Soft Skills

Customer-Focused ApproachEffective CommunicationProblem-Solving SkillsTeam CollaborationProfessionalism

Tools & Technologies

Microsoft ExcelMicrosoft WordMicrosoft OutlookSAPOracleQuickBooks

Industry Keywords

High-Volume BillingCollections EnvironmentFinance-Related FunctionGeneral Accounting SupportBusiness Administration

Tech Stack

Tools & technologies

ERPOracle

About the role

Key responsibilities & impact

Collect cash for open Accounts Receivable while following up regularly with customers until payment resolution is achieved.
Research Accounts Receivable issues, reconcile payment remittances, and promptly resolve billing or account discrepancies.
Minimize bad debt write-offs and maximize cash receipts while maintaining a professional, customer-focused approach with internal and external customers.
Follow Accounts Receivable strategies and complete tasks such as on-account cash applications, escalations, credit reviews, and related work within expected service levels.
Lead and host conference calls to resolve past-due issues and communicate effectively with customer Accounts Payable supervisors, managers, and directors.
Perform root cause analysis on customer issues and identify opportunities for process improvement.
Negotiate significantly past-due balances through payment plan or settlement processes when appropriate.
Summarize and present findings from account reconciliations to customers and internal Crawford Hoying teams.
Provide internal and external customers with ad hoc reporting, statements, and account information as needed.
Escalate problems or concerns to the Team Lead when additional support or resolution is required.

Requirements

What you’ll need

2+ years of relevant experience in accounts receivable, billing, general accounting support, customer service, or a related business function.
1+ year experience using Microsoft Excel, Word, and Outlook.
1+ year experience with data entry or processing in financial or enterprise systems such as SAP, Oracle, QuickBooks, or similar platforms.
Associate degree or coursework in Accounting, Finance, or Business Administration. (Preferred)
Experience using an ERP system for financial transactions, such as SAP or Oracle. (Preferred)
Prior experience working in a high-volume billing, collections, or receivables environment. (Preferred)
Experience in customer service or support roles within a finance-related function. (Preferred)
Knowledge of basic collections practices or cash application processes. (Preferred)

Benefits

Comp & perks

Collaborative and inclusive company culture.
Flexible PTO and paid holiday schedule.
Competitive benefits package, including company-sponsored wellness programs.
Retirement plan options with company match.
Opportunities for professional growth and career development.
Employee discounts and additional company benefits.