Customer Service Representative

Crash Champions

Customer Service Representative greeting customers, managing communications, and supporting administrative and accounting tasks at Crash Champions’ Norman collision repair facility.

Posted 8/25/2026full-timeNorman • Oklahoma • 🇺🇸 United StatesMid-LevelSenior💰 $10 - $22 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and interpersonal skills while managing administrative tasks, including accounting data entry and correspondence handling. Capable of multitasking in a fast-paced environment with attention to detail and problem-solving abilities.

Highest-signal resume keywords

Customer Service SkillsInterpersonal SkillsAnalytical SkillsOrganizational SkillsAccounting Data Entry

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntrySpreadsheet ManagementMonth-End Statement Balancing

Soft Skills

Problem-Solving SkillsMultitaskingAttentivenessPatience

Industry Keywords

Clerical SupportAdministrative SupportReceivablesPayables

About the role

Key responsibilities & impact

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner
Clean workspace as the first point of contact customers have with the facility
Manage incoming phone calls, walk-in business, and written correspondence, directing matters to the appropriate person or department
Provide clerical and administrative support to the General Managers and Service Advisors
Handle receivables, payables, accounting-system data entry, spreadsheets, and month-end statement balancing
Perform other related duties as assigned

Requirements

What you’ll need

Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Attentiveness and patience

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays