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Crash Champions

Collision Estimator

Crash Champions

Collision Estimator preparing estimates, managing repairs, and completing quality checks for Crash Champions’ U.S. collision repair centers.

Posted 8/21/2026full-timeRochester • New York • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $143,995 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while managing repair workflows and ensuring quality standards. Proficient in using multiple estimating systems to provide accurate estimates and maintain customer communication throughout the repair process.

Highest-signal resume keywords
Customer Service SkillsKnowledge Of Multiple Estimating SystemsCCC OneMitchell & AudatexOrganization And Multi-Tasking Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Initial EstimatesComplete EstimatesFinal EstimatesIn-Process QCPost-ScanningRepair Order ManagementDisbursement PaperworkData Procedure Review
Soft Skills
Good Time ManagementAdaptability To Fast-Paced Environment
Industry Keywords
Vehicle RepairsInsurance ProceduresCustomer RightsRepair TechniquesCrash Champions Quality Standards

About the role

Key responsibilities & impact
  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
  • Complete initial estimates
  • Write complete estimates after full disassembly and damage evaluation
  • Lock final estimates
  • Manage each repair throughout the process
  • Ensure Crash Champions’ quality standards by performing in-process QC
  • Keep every customer fully informed and updated on the status of their vehicle
  • Pull and review all data procedures for/with Body Technicians
  • Complete post-scanning for each vehicle in the repair process
  • Pre-close the final repair order
  • Handle disbursement paperwork
  • Address exceptions in the file
  • Ensure carrier-specific requirements are complete

Requirements

What you’ll need
  • Customer Service Skills
  • Organization and multi-tasking skills
  • Good time management
  • Ability to adapt easily to fast-paced environment
  • Knowledge of dealing with Insurance partners preferred
  • Ability to deal with fast paced environments
  • Knowledge of multiple estimating systems
  • CCC one preferred
  • Mitchell & Audatex
  • Experience, relevant certifications and qualifications may affect the actual offer

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (“Cash From Crash”)
  • 5 Paid Holidays
  • Monthly sales incentive bonuses included in the compensation range