Collision Estimator

Crash Champions

Collision Estimator preparing estimates, coordinating repairs, and guiding customers through insurance procedures at Crash Champions’ Jacksonville collision repair center.

Posted 8/21/2026full-timeJacksonville • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $139,035 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while managing repair workflows and ensuring quality standards. Proficient in utilizing estimating systems to provide accurate assessments and maintain effective communication with customers.

Highest-signal resume keywords

Customer Service SkillsOrganization SkillsKnowledge of Estimating SystemsCCC OneMitchell & Audatex

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Vehicle Repair ProcessesInitial EstimatesFinal EstimatesDamage EvaluationPost-Scanning

Soft Skills

Multi-Tasking SkillsTime ManagementAdaptability

Industry Keywords

Insurance ProceduresCrash Champions Quality StandardsFile ExceptionsCarrier-Specific Requirements

About the role

Key responsibilities & impact

Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value
Complete initial estimates and write complete estimates after full disassembly and damage evaluation
Lock final estimates
Manage each repair throughout the process and ensure Crash Champions’ quality standards through in-process QC
Keep customers informed and updated on vehicle status
Pull and review all data procedures for/with Body Technicians
Complete post-scanning for each vehicle in the repair process
Pre-close final repair orders
Handle disbursement paperwork
Address file exceptions and ensure carrier-specific requirements are complete

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to a fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast-paced environments
Knowledge of multiple estimating systems
CCC one preferred
Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
Monthly sales incentive bonuses included in the compensation range