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Crash Champions

Collision Estimator

Crash Champions

Collision Estimator managing estimates, repair quality, insurance paperwork, and customer updates. Supporting Crash Champions’ high-quality collision repair operations across U.S.

Posted 8/19/2026full-timeSan Jose • 🇺🇸 United StatesMid-LevelSenior💰 $79,885 - $155,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in vehicle repair processes, customer service, and insurance procedures while ensuring quality standards and effective communication throughout the repair process.

Highest-signal resume keywords
Customer Service SkillsKnowledge Of Insurance PartnersKnowledge Of Multiple Estimating SystemsCCC OneMitchell & Audatex

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Initial EstimatesComplete EstimatesFinal EstimatesIn-Process QCPost-Scanning
Soft Skills
Organization SkillsMulti-Tasking SkillsTime ManagementAdaptability
Industry Keywords
Vehicle RepairsInsurance ProceduresCustomer RightsRepair TechniquesCrash Champions’ Quality Standards

About the role

Key responsibilities & impact
  • Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value
  • Complete initial estimates
  • Write complete estimates after full disassembly and damage evaluation
  • Lock final estimates
  • Manage each repair throughout the process
  • Ensure Crash Champions’ quality standards by performing in-process QC
  • Keep every customer fully informed and updated on the status of their vehicle
  • Provide the best possible experience for customers
  • Pull and review all data procedures for/with Body Technicians
  • Complete post-scanning for each vehicle in the repair process
  • Pre-close the final repair order
  • Handle disbursement paperwork
  • Address exceptions in the file
  • Ensure carrier-specific requirements are complete

Requirements

What you’ll need
  • Customer Service Skills
  • Organization and multi-tasking skills
  • Good time management
  • Ability to adapt easily to fast-paced environment
  • Knowledge of dealing with Insurance partners preferred
  • Ability to deal with fast paced environments
  • Knowledge of multiple estimating systems
  • CCC one preferred
  • Mitchell & Audatex

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • Referral Bonus (“Cash From Crash”)
  • 5 Paid Holidays
  • Monthly sales incentive bonuses included in the compensation ranges