Customer Service Representative

Crash Champions

Customer Service Representative supporting customers and collision repair operations at Crash Champions. Managing calls, correspondence, administrative tasks, accounting entries, and month-end statement balancing.

Posted 8/11/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $65,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service and interpersonal skills while managing administrative tasks and handling financial transactions. Proficient in multitasking and maintaining organization in a fast-paced environment.

Highest-signal resume keywords

Customer Service SkillsInterpersonal SkillsAnalytical SkillsMultitasking SkillsOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Clerical SupportAdministrative SupportAccounting System EntrySpreadsheet ManagementMonth-End Statement Balancing

Soft Skills

Problem-Solving SkillsAttentivenessPatience

Industry Keywords

ReceivablesPayablesCustomer InteractionPhone Call ManagementWritten Correspondence

About the role

Key responsibilities & impact

Greet and assist all customers and prospective customers promptly and professionally
Maintain a clean workspace as the first point of contact for customers
Manage incoming phone calls, walk-in business, and written correspondence
Direct customer matters to the appropriate person or department
Provide clerical and administrative support to General Managers and Service Advisors
Handle receivables and payables
Enter information into the accounting system and spreadsheets
Balance month-end statements
Perform other related duties as assigned

Requirements

What you’ll need

Interpersonal and customer service skills
Analytical and problem-solving skills
Multitasking and organizational skills
Ability to answer a high volume of calls and/or emails daily
Attentiveness and patience

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays