Collision General Manager

Crash Champions

Collision General Manager for Crash Champions managing high-quality collision repair operations. Responsible for revenue goals, staff management, and ensuring service quality standards.

Posted 7/23/2026full-timeLake in the Hills • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $145,950 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing shop operations, ensuring high-quality repairs in accordance with industry standards, and effectively leading teams to achieve revenue goals and KPIs. Proficient in estimating software and knowledgeable in collision industry practices and insurance procedures.

Highest-signal resume keywords

Collision Industry KnowledgeCCC ONE Total Repair SoftwareTeam LeadershipDecision-MakingEstimating Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Estimating Software ProficiencyRepair Job AssignmentProduction Quality ManagementPayroll ManagementVehicle Teardown Prioritization

Soft Skills

Problem SolvingCollaborationCommunicationCoachingTime Management

Tools & Technologies

CCC ONE Total Repair SoftwareComputers

Certifications & Qualifications

Valid Driver’s License

Industry Keywords

Collision IndustryInsurance ProceduresQuality StandardsShop ThroughputPerformance Coaching

About the role

Key responsibilities & impact

Meet or exceed location revenue goals and other KPIs
Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency
Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Ensure all repairs are in line with Crash Champions and I-Car quality standards
Complete shop payroll and staffing in a timely manner
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates
Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities

Requirements

What you’ll need

Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver’s license required.

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays