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Customer Service Representative
Crash ChampionsCustomer Service Representative at Crash Champions managing customer interactions and support. Responsible for greeting customers, handling inquiries, and providing clerical support.
Posted 7/20/2026full-timeWest Allis • Wisconsin • 🇺🇸 United StatesMid-LevelSenior💰 $10 - $25 per hourWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong customer service and interpersonal skills while effectively managing communication and administrative tasks. Proficient in handling financial transactions and maintaining organized records to support operational efficiency.
Highest-signal resume keywords
Customer Service SkillsInterpersonal SkillsAnalytical SkillsMultitasking AbilitiesOrganizational Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Clerical SupportAdministrative SupportAccounting System EntrySpreadsheet ManagementReceivables ManagementPayables Management
Soft Skills
Problem-Solving SkillsAttentivenessPatience
Industry Keywords
Customer InteractionPhone Call ManagementWritten Correspondence Handling
About the role
Key responsibilities & impact- Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
- Clean workspace, this is the first point of contact our customers have with our facility.
- Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
- Provide clerical and administrative support to the General Managers and Service Advisors.
- Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
- Perform other related duties as assigned
Requirements
What you’ll need- Interpersonal and customer service skills.
- Analytical and problem-solving skills.
- Multitasking and organizational skills.
- Ability to answer a high volume of calls and/or emails daily.
- Attentiveness and patience
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays