Collision Estimator

Crash Champions

Collision Estimator responsible for educating customers on vehicle repair processes and managing repair estimates at Crash Champions locations in the U.S.

Posted 6/25/2026full-timeScottsdale • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $65,000 - $137,330 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

estimating systemsCCC oneMitchellAudatex

Soft Skills

customer serviceorganizationmulti-taskingtime managementadaptability

Industry Keywords

vehicle repairsinsurance proceduresquality standardsdamage evaluationin-process QCcustomer experiencedata procedurespost-scanningrepair orderdisbursement paperwork

About the role

Key responsibilities & impact

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process to ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer fully informed and updated on the status of their vehicle.
Provide the best possible experience for our customers.
Pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order and handle disbursement paperwork.

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management
Ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays