Collision Estimator

Crash Champions

Collision Estimator at Crash Champions responsible for educating customers and managing repair estimates. Ensuring quality standards and customer satisfaction throughout the repair process.

Posted 6/25/2026full-timeDowney • California • 🇺🇸 United StatesMid-LevelSenior💰 $69,810 - $155,000 per yearWebsite

About the role

Key responsibilities & impact

Educate customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
Completes initial estimates, write complete estimates after full disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in-process QC.
Keep every customer fully informed and updated on the status of their vehicle and provide the best possible experience for our customers.
Able to pull and review all data procedures for/with Body Technicians and complete post-scanning for each vehicle in the repair process.
Pre-close the final repair order, handle disbursement paperwork, address exceptions in the file and ensure carrier specific requirements are complete.

Requirements

What you’ll need

Customer Service Skills
Organization and multi-tasking skills
Good time management and ability to adapt easily to fast-paced environment
Knowledge of dealing with Insurance partners preferred
Ability to deal with fast paced environments
Knowledge of multiple estimating systems, CCC one preferred, Mitchell & Audatex

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

vehicle repairsdamage evaluationestimates writingquality controldata procedurespost-scanningrepair order managementdisbursement paperworkinsurance proceduresrepair techniques

Soft Skills

customer serviceorganizationmulti-taskingtime managementadaptabilitycommunicationproblem-solvingattention to detailcustomer experienceinterpersonal skills