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General Manager
Crash Champions. Meet or exceed location revenue goals and other KPIs .
Posted 5/22/2026full-timeWichita • Kansas • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $126,900 per yearWebsite
About the role
Key responsibilities & impact- Meet or exceed location revenue goals and other KPIs
- Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs
- Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
- Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
- Ensure all repairs are in line with Crash Champions and I-Car quality standards, all repairs are billed accurately and correctly, and back of shop PPE protocol is upheld for teammate safety
- Ensure production staff adheres to punch-in/out guidelines and flag-hour procedures for weekly payroll processing and manage staff PTO, vacation, or leave
- Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed to meet delivery requirements
- Write complete estimates after full disassembly and damage discovery, update CE’s estimates as needed, and lock final estimates
- Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles based on skills and experience, and providing individual teammate performance coaching, feedback, and support for growth/progression opportunities
Requirements
What you’ll need- Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
- Aptitude in decision-making and problem solving
- Ability to lead and work collaboratively with others to meet shared objectives
- Demonstrated ability to meet deadlines and achieve successful results
- Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
- Proficient with Computers and other technology
- Valid driver’s license required
Benefits
Comp & perks- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collision repairestimatingjob assignmentproduction qualityefficiency managementPPE protocol adherencepayroll processingperformance coachingdecision-makingproblem solving
Soft Skills
leadershipcollaborationcommunicationtime managementcoachingfeedbacksupport for growthteamworkadaptabilitycustomer service
Certifications
valid driver's license