General Manager

Crash Champions

. Meet or exceed location revenue goals and other KPIs .

Posted 5/20/2026full-timeGahanna • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $75,000 - $135,000 per yearWebsite

About the role

Key responsibilities & impact

Meet or exceed location revenue goals and other KPIs
Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency
Responsible for assigning repair jobs to Body Technicians and prioritizing vehicles for teardown or paint
Support teammates during peak times by receiving customers, checking-in vehicles and writing estimates as needed
Ensure all repairs are in line with Crash Champions and I-Car quality standards
Complete shop payroll and staffing in a timely manner
Communicate with team (Body Technicians, Collision Estimator, Parts Managers) to ensure production is moving as needed
Write complete estimates after full disassembly and damage discovery
Responsible for understanding all teammate position requirements, interviewing, and hiring the best candidates for roles

Requirements

What you’ll need

Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements for a variety of carriers
Aptitude in decision-making and problem solving
Ability to lead and work collaboratively with others to meet shared objectives
Demonstrated ability to meet deadlines and achieve successful results
Proficient knowledge and use of estimating software, CCC ONE Total Repair Software
Proficient with Computers and other technology
Valid driver’s license required.

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus ("Cash From Crash")
5 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

estimating softwareCCC ONE Total Repair Softwarerepair job assignmentvehicle teardownpaint prioritizationshop payroll managementstaffingdamage discoveryinterviewinghiring

Soft Skills

decision-makingproblem solvingleadershipcollaborationdeadline managementcommunicationteam supportorganizational skillscustomer serviceresults-oriented

Certifications

valid driver’s license