Customer Service Representative

Crash Champions

Customer Service Representative at Crash Champions welcoming customers and managing inquiries. Handling calls, correspondence, and supporting service teams in a fast-paced environment.

Posted 5/8/2026full-timeMacedonia • Ohio • 🇺🇸 United StatesMid-LevelSenior💰 $11 - $24 per hourWebsite

About the role

Key responsibilities & impact

Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
Clean workspace, this is the first point of contact our customers have with our facility.
Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
Provide clerical and administrative support to the General Managers and Service Advisors.
Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
Perform other related duties as assigned

Requirements

What you’ll need

Interpersonal and customer service skills.
Analytical and problem-solving skills.
Multitasking and organizational skills.
Ability to answer a high volume of calls and/or emails daily.
Attentiveness and patience

Benefits

Comp & perks

Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401k Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

accounting systemspreadsheets

Soft Skills

interpersonal skillscustomer service skillsanalytical skillsproblem-solving skillsmultitasking skillsorganizational skillsattentivenesspatience