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Crash Champions

National Account Manager

Crash Champions

National Account Manager responsible for strategic management and growth of key national accounts within collision repair industry. Focusing on partnerships with insurance carriers and fleet operators.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $85,000 - $100,000 per yearWebsite

About the role

Key responsibilities & impact
  • Responsible for the strategic management, growth, and satisfaction of key national accounts
  • Develop and execute strategic account plans tailored to each national partner
  • Identify expansion opportunities within existing or new accounts
  • Collaborate with leadership to align account goals
  • Serve as the primary point of contact for national clients
  • Facilitate regular business reviews and strategic meetings
  • Track key account metrics and provide detailed reporting
  • Quickly address and resolve account-level issues
  • Maintain a solutions-oriented approach that balances customer satisfaction with operational efficiency
  • Partner closely with operations, finance, legal, marketing, and training teams
  • Participate in contract renewal negotiations and assist in onboarding new accounts

Requirements

What you’ll need
  • Minimum of 5 years of experience in the collision repair industry
  • Demonstrated success in managing high-impact accounts
  • Strong written and verbal communication skills
  • Excellent interpersonal and relationship-building abilities
  • Advanced proficiency in Microsoft Excel
  • Must have a valid driver’s license and a safe driving record
  • 50% of overnight travel including air travel required

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life Insurance
  • Disability Insurance
  • 401k Retirement Plan with match
  • 5 Paid Holidays

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
account managementstrategic planningdata reportingcontract negotiationcustomer satisfactionoperational efficiencycollaborationissue resolutionrelationship managementbusiness review facilitation
Soft Skills
communicationinterpersonal skillsrelationship-buildingproblem-solvingstrategic thinkingcustomer service orientationteam collaborationadaptabilitynegotiationleadership
Certifications
valid driver’s license