Strategic Communications Specialist
Crash Champions
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $60,000 - $85,000 per year
About the role
- The Strategic Communications Specialist plays a key role in developing and managing multi-channel digital communications campaigns across the company.
- This role is responsible for communicating effectively across a growing platform of digital channels and assisting in leading internal communications strategies that support multiple company initiatives.
- That means working directly with corporate support department leaders to plan and run communications campaigns that reach our network of 650+ repair centers and corporate support functions.
- Develop and distribute professional announcements, manage content on our corporate intranet, and build engaging campaigns that hit deadlines and move the needle on company goals.
- Develop communication plans aligned to business initiatives, including target audiences, messaging strategy, timelines, and channel selection.
- Support change management communications for new initiatives, rollouts, and organizational updates.
- Partner with the Communications team and Advertising department to develop and launch campaigns that strengthen the Crash Champions brand for both internal and external audiences.
- Help shape internal marketing campaigns that boost team member retention and engagement.
- Collaborate with teams across the organization, including senior leadership, to move projects forward and respond to requests.
- Consult with department leaders to clarify communication goals and recommend the most effective approach.
- Write, edit, and proofread content to ensure clarity, tone consistency, brand alignment, and compliance with company standards.
- Support urgent communications, time-sensitive announcements, and crisis communications as needed, ensuring accuracy and fast turnaround.
- Ensure consistent messaging and brand voice across all communication channels.
- Jump in on a variety of marketing and communications projects as needed.
Requirements
- Bachelor’s degree in marketing, communications, public relations, journalism, or related field preferred.
- 3+ years of experience in corporate communications, internal communications, marketing, PR, or related field (preferred).
- Exceptional writing, editing, and proofreading skills with strong attention to detail.
- Experience developing multi-channel communication campaigns (email, intranet, social media, digital signage, video, etc.).
- Strong project management skills, with the ability to manage multiple deadlines and competing priorities.
- Experience supporting change management communications (organizational updates, rollouts, new programs, process changes).
- Ability to communicate effectively with senior leaders and influence stakeholders across departments.
- Experience using analytics/metrics to measure campaign performance and improve engagement (open rates, click rates, intranet engagement, etc.).
- Proficiency in Microsoft Office (Word, PowerPoint, Outlook); strong PowerPoint skills preferred.
- Experience working in a multi-location or field-based organization (preferred).
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Group Life Insurance
- Disability Insurance
- 401k Retirement Plan with match
- Referral Bonus (“Cash From Crash”)
- 5 Paid Holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
writingeditingproofreadingproject managementmulti-channel communication campaignschange management communicationsanalyticsmetricscontent managementdigital marketing
Soft Skills
attention to detaileffective communicationinfluencing stakeholderscollaborationtime managementcreativitystrategic thinkingadaptabilityproblem-solvingteam engagement