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Insurance Liaison
Cranial Technologies, Inc.Insurance Liaison at Cranial Technologies assisting families with insurance processes for plagiocephaly treatment. Building rapport with families, healthcare providers, and insurance companies for efficient service.
About the role
Key responsibilities & impact- Provide outstanding customer service to all of our families
- Coordination of information between referring physicians, insurance companies and our own treatment clinics
- Obtain insurance authorizations
- Research, review, and effectively document benefits, eligibility, and authorization requirements within our system alongside our Verifications Team
- Accurately review benefits and eligibility to ensure our families can make an informed decision regarding the cost associated with treatment
- Communicate cost shares, co-payments and financial responsibilities with our patients families
Requirements
What you’ll need- 1 – 2 years customer service or related experience
- 1 – 2 years experience with computer software such as Microsoft Outlook and Adobe
- Investigative, curious and problem solving mindset
- Strong organizational skills and attention to detail
- Self-motivated, task-oriented mindset with a strong ability to multi-task
- Ability to work on a team as well as independently
- Personable, warm, empathetic, and professional verbal and written communication style with team members as well as those seeking treatment
Benefits
Comp & perks- Medical, Vision, and Dental Insurance
- 401k Retirement Plan
- 3.5 Weeks Paid Time Off plus 7 paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
- Opportunity for performance based bonuses
ATS Keywords
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Soft Skills
customer serviceorganizational skillsattention to detailself-motivatedtask-orientedmulti-taskingteamworkindependenceempathetic communicationprofessional communication