Patient Financial Services Coordinator

Cranial Technologies, Inc.

Patient Financial Services Coordinator managing billing, collections, and payment plans in healthcare. Training provided for medical claims processes with a dynamic team.

Posted 4/6/2026full-timeTempe • Arizona • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $20 per hourWebsite

About the role

Key responsibilities & impact

Manages and monitors patient balances, collections, and payment plans
Reviews accounts to determine collection actions
Answer inbound patient calls regarding outstanding co-payments, deductibles, coinsurances, etc.
Establish payment plans, processes patient payments and refund requests

Requirements

What you’ll need

High School Diploma or Equivalent
Experience in customer service or related experience
Insurance, collections, or financial experience preferred
Investigative, curious and problem-solving mindset
Exceptional communication and human relations skills in working with people from diverse backgrounds
High attention to detail and strong organizational skills
Ability to multi-task between administrative tasks and customer service-related calls

Benefits

Comp & perks

Medical, Vision, and Dental Insurance
401k Retirement Plan
3.5 Weeks Paid Time Off plus 7 paid Holidays
Life Insurance
Short/Long Term Disability Insurance

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communication skillshuman relations skillsproblem-solving mindsetattention to detailorganizational skillsmulti-taskingcustomer service skills

Certifications

High School DiplomaEquivalent