Cranial Technologies, Inc.

Patient Financial Services Coordinator

Cranial Technologies, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Tempe • Arizona • United States

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Salary

💰 $18 - $20 per hour

About the role

  • Manages and monitors patient balances, collections, and payment plans
  • Reviews accounts to determine collection actions
  • Answer inbound patient calls regarding outstanding co-payments, deductibles, coinsurances, etc.
  • Establish payment plans, processes patient payments and refund requests

Requirements

  • High School Diploma or Equivalent
  • Experience in customer service or related experience
  • Insurance, collections, or financial experience preferred
  • Investigative, curious and problem-solving mindset
  • Exceptional communication and human relations skills in working with people from diverse backgrounds
  • High attention to detail and strong organizational skills
  • Ability to multi-task between administrative tasks and customer service-related calls
Benefits
  • Medical, Vision, and Dental Insurance
  • 401k Retirement Plan
  • 3.5 Weeks Paid Time Off plus 7 paid Holidays
  • Life Insurance
  • Short/Long Term Disability Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
communication skillshuman relations skillsproblem-solving mindsetattention to detailorganizational skillsmulti-taskingcustomer service skills
Certifications
High School DiplomaEquivalent