Medical Claims Research Analyst
Cranial Technologies, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Tempe • Arizona • 🇺🇸 United States
Visit company websiteSalary
💰 $20 - $22 per hour
Job Level
JuniorMid-Level
About the role
- Follow-up on claims with insurance companies every two weeks, or as needed
- Document all correspondence, payment remits and phone calls into system
- Ensure insurance payments are correct according to patient benefits and contracts
- Process and document electronic payments daily
- Provide support to centers nationwide regarding patient claims and balances due
- Communicate with patients in detail regarding payments, denials and appeal information
- Provide spreadsheet with full detail of aged accounts.
- Identify, track and report insurance payment/denial trends
- Communicate with patients regarding unexpected balances
- Research and resolve claims processing error and resolve processing issues
Requirements
- 1-2 years of customer service or related experience
- Heath insurance experience preferred
- High attention to detail
- Investigative, curious and problem-solving mindset
- Exceptional communication and human relations skills in working with people from diverse backgrounds
- Strong organizational skills
- Ability to multi-task
- Professional image in appearance, words and actions.
Benefits
- Medical, Vision, and Dental Insurance
- 401k Retirement Plan
- 3.5 Weeks Paid Time Off plus 7 company-paid Holidays
- Life Insurance
- Short/Long Term Disability Insurance
- $1,000 Sign-On Bonus*
- This role is able to transition to Hybrid after 90 days in office.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailinvestigative mindsetproblem-solvingcommunication skillshuman relations skillsorganizational skillsmulti-taskingprofessional image