Director of Production
Cramer
full-time
Posted on:
Location Type: Hybrid
Location: Norwood • Massachusetts • United States
Visit company websiteExplore more
Job Level
About the role
- Partner with clients to define the strategic and creative direction of their events, ensuring alignment with brand standards and business objectives.
- Serve as the senior point of contact for high-level clients, guiding conversations, presenting concepts, and building long-term trust.
- Shape and support solution design of projects that align to client objectives.
- Oversee all aspects of event production — A/V, staging, lighting, scenic, run-of-show, rehearsals, and onsite leadership.
- Build and manage detailed scopes of work, project timelines, budgets, and production schedules.
- Oversee multiple workstreams, ensuring alignment with the overarching event vision.
- Monitor quality of work performed by team members throughout the project lifecycle.
- Anticipate risks, develop contingency plans, and ensure flawless execution.
- Lead talent and entertainment management, vendor partnerships, and cross-functional production teams.
- Ensure accurate and timely reconciliation in partnership with Account Management.
- Partner with senior leadership to guide department operations and communication.
- Lead department meetings, share company and team updates, and help cultivate a positive, connected team culture.
- Evaluate and refine production processes to remove friction, improve efficiency, and elevate client service.
- Drive adoption of new tools and technologies to enhance workflows and productivity.
- Streamline financial management practices and budget workflows.
- Collaborate with other department leaders to improve team communication and dynamics.
- Build thoughtful staffing plans that align team strengths with client needs.
- Monitor team capacity and work allocations, ensuring balanced workloads and proactive forecasting of scalable resources.
- Oversee onboarding, training and management of production staff.
- Mentor and coach staff, deliver real-time feedback.
- Lead training initiatives and support professional development for production team members.
Requirements
- 10+ years of experience in live event production, agency environments, or similar settings.
- Proven ability to lead large-scale programs and cross-functional teams with confidence and clarity.
- Strong financial management skills, including budget creation and oversight.
- Demonstrated strengths in client leadership, team management, problem-solving, and operational excellence.
- Exceptional communication skills and a collaborative mindset.
- Highly organized, detail-oriented, and comfortable navigating fast-paced environments.
- Experience with executive presentation management, event technology, video formats, and video/print production is a plus.
- Familiarity with SharePoint, O365, and project management tools preferred.
Benefits
- Medical, Dental & Vision Insurance
- Health Savings Account, including employer contribution
- Retirement Plan (401K) with company match
- Profit Share Bonus Plan
- Life Insurance
- Paid Time Off
- Family Leave
- Short Term & Long-Term Disability
- Tuition Reimbursement
- Wellness Resources, including discounted membership to Lifetime Fitness
- Generous onsite café
- Paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
live event productionbudget creationproject managementevent technologyvideo productionprint productionsolution designquality monitoringrisk managementstaff training
Soft Skills
client leadershipteam managementproblem-solvingoperational excellencecommunicationcollaborationorganizationdetail-orientedmentoringcoaching