Mid-level Air Export Analyst

Craft&Craft

Logistics Analyst coordinating international air exports at Craft. Responsibilities include managing shipments, validating documentation, and coordinating team training.

Posted 6/25/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

International Air Export operationsfreight forwarding operational systemsshipment management platformsexport documentation reviewMAWBHAWBDUEInvoicePacking Listprocess quality compliance

Soft Skills

communicationproblem-solvingteam developmentknowledge sharingmentoringclient managementoperational incident resolutionproactive identification of issuesorganizational skillsattention to detail

Tools & Technologies

Outlookinternal systemsshipment tracking systemsshipping document managementairline reservation systemsclient communication platformsdata integrity toolslogistics management softwareexport compliance toolsshipment visibility tools

Industry Keywords

International TradeLogisticsBusiness Administrationexport processesshipment coordinationoperational efficiencyinternational shipmentsclient complexity managementdocumentation requirementsshipment data integrity

About the role

Key responsibilities & impact

Coordinate and monitor international air shipments from receipt of instruction through delivery to the final destination;
Analyze and validate operational information, documentation, and requirements for export processes;
Make reservations with airlines, issue shipping documents, and coordinate pickups/collections;
Maintain constant contact with clients, suppliers, agents, and internal departments to ensure visibility and updates on shipments;
Monitor timelines, costs, and operational stages, ensuring process quality and compliance;
Manage and resolve operational incidents and propose improvements to increase efficiency;
Update internal systems and ensure the integrity of shipment data;
Support team development by sharing knowledge and providing technical guidance;

Requirements

What you’ll need

Bachelor's degree completed, preferably in International Trade, International Relations, Logistics, Business Administration, or related fields;
Advanced English (reading, writing, and speaking);
Advanced Spanish is a plus;
Experience in International Air Export operations;
Experience with freight forwarding operational systems and shipment management platforms;
Intermediate to advanced knowledge of Outlook, including rules and email organization;
Experience reviewing and verifying export documentation such as MAWB, HAWB, DUE, Invoice, and Packing List;
Experience serving medium- to high-complexity clients;
Knowledge of coordination, tracking, and monitoring processes for international shipments;
Ability to proactively identify and resolve operational issues;
Ability to share knowledge, support training, and mentor team members.

Benefits

Comp & perks

Meal allowance (vale-refeição);
Health insurance;
Dental plan;
Pharmacy benefits;
TotalPass membership;
Partnerships with Bluefit and Bodytech gym networks;
Support Program (psychological, financial, legal, and nutritional assistance);
Life insurance;
Childcare assistance;
Transportation voucher (vale-transporte);
Access to educational platforms;
Partnerships with universities and language schools;
Partnership with SESC.