Mid-level Air Export Analyst

Craft&Craft

Logistics Analyst coordinating international air exports at Craft. Responsibilities include managing shipments, validating documentation, and coordinating team training.

Posted 6/25/2026full-timeSão Paulo • 🇧🇷 BrazilMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Coordinate and monitor international air shipments from receipt of instruction through delivery to the final destination;
Analyze and validate operational information, documentation, and requirements for export processes;
Make reservations with airlines, issue shipping documents, and coordinate pickups/collections;
Maintain constant contact with clients, suppliers, agents, and internal departments to ensure visibility and updates on shipments;
Monitor timelines, costs, and operational stages, ensuring process quality and compliance;
Manage and resolve operational incidents and propose improvements to increase efficiency;
Update internal systems and ensure the integrity of shipment data;
Support team development by sharing knowledge and providing technical guidance;

Requirements

What you’ll need

Bachelor's degree completed, preferably in International Trade, International Relations, Logistics, Business Administration, or related fields;
Advanced English (reading, writing, and speaking);
Advanced Spanish is a plus;
Experience in International Air Export operations;
Experience with freight forwarding operational systems and shipment management platforms;
Intermediate to advanced knowledge of Outlook, including rules and email organization;
Experience reviewing and verifying export documentation such as MAWB, HAWB, DUE, Invoice, and Packing List;
Experience serving medium- to high-complexity clients;
Knowledge of coordination, tracking, and monitoring processes for international shipments;
Ability to proactively identify and resolve operational issues;
Ability to share knowledge, support training, and mentor team members.

Benefits

Comp & perks

Meal allowance (vale-refeição);
Health insurance;
Dental plan;
Pharmacy benefits;
TotalPass membership;
Partnerships with Bluefit and Bodytech gym networks;
Support Program (psychological, financial, legal, and nutritional assistance);
Life insurance;
Childcare assistance;
Transportation voucher (vale-transporte);
Access to educational platforms;
Partnerships with universities and language schools;
Partnership with SESC.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

International Air Export operationsfreight forwarding operational systemsshipment management platformsexport documentation reviewMAWBHAWBDUEInvoicePacking Listprocess quality compliance

Soft Skills

communicationproblem-solvingteam developmentknowledge sharingmentoringclient managementoperational incident resolutionproactive identification of issuesorganizational skillsattention to detail