Mid-level Air Import Analyst
Craft&Craft
full-time
Posted on:
Location Type: Hybrid
Location: São Paulo • Brazil
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About the role
- Coordinate air import operations from shipment closeout to final delivery of cargo;
- Serve as the link between customers, the commercial team, and partners, ensuring alignment and prompt communication;
- Monitor deadlines, shipment statuses, and compliance with operational processes;
- Anticipate risks, propose solutions, and support incident resolution;
- Ensure SLA compliance and accurate updating of information in internal systems;
- Contribute to continuous improvement of customer service and operational processes;
Requirements
- Bachelor's degree in Business Administration with emphasis on International Trade, International Relations, or related fields;
- Previous experience with freight forwarders or importing companies;
- Practical knowledge of Incoterms and customs regulations;
- Familiarity with Microsoft Office (especially Excel and Outlook);
- Good knowledge of international geography and logistics routes;
- Advanced English;
- Intermediate Spanish (advantageous);
Benefits
- Meal allowance (meal voucher)
- Health insurance
- Dental insurance
- Pharmacy benefit
- Totalpass
- Partnerships with Bluefit and Bodytech gym networks
- Support Program (psychological, financial, legal, and nutritional assistance)
- Life insurance
- Childcare assistance
- Transportation allowance
- Educational platforms
- Partnerships with universities and language schools
- Partnership with SESC
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
freight forwardingimport operationsIncotermscustoms regulationslogisticsshipment trackingSLA compliancerisk managementincident resolutioncustomer service improvement
Soft Skills
communicationcoordinationproblem-solvinganticipationteam collaborationcustomer alignmentdeadline managementadaptabilityorganizational skillscontinuous improvement
Certifications
Bachelor's degree in Business AdministrationInternational TradeInternational Relations