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About the role
Key responsibilities & impact- Ensure that Cradle’s largest customers achieve success across their entire protein R&D portfolio
- Own success at the portfolio level — building deep relationships with senior stakeholders
- Align on portfolio success metrics and ensure measurable value across departments
- Serve as a trusted partner to senior leaders in global biopharma and industrial biotech companies
- Guide strategic planning, adoption, and expansion of Cradle’s platform
- Collaborate with Scientific Advisors, Account Executives, and Product teams
- Translate Cradle’s scientific impact into business outcomes and long-term partnerships
Requirements
What you’ll need- Deep understanding of biopharma R&D workflows
- 5–7+ years in enterprise client-facing roles (program management, consulting, or customer success) ideally in Life Sciences
- Proven ability to lead complex, multi-stakeholder programs and drive measurable ROI
- Strong relationship-building, executive presence, crisp communication, and excellent organizational skills
- Comfortable presenting scientific and business insights to internal and external cross-functional audiences
- MSc or advanced degree in Molecular Biology, Biotechnology, Bioengineering, or a related field, or equivalent professional experience
- Willingness to travel to- and work from customer sites (20% of the time)
Benefits
Comp & perks- Competitive salary
- Generous equity stake in the company
- Wide range of benefits and career progression opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
biopharma R&D workflowsprogram managementconsultingcustomer successMSc in Molecular BiologyMSc in BiotechnologyMSc in Bioengineering
Soft Skills
relationship-buildingexecutive presencecommunicationorganizational skillspresentation skills
