Business Development Rep

• Develop and implement a sales strategy to achieve targets and drive revenue growth in assigned territories.
• Work closely with Sales Management, Cross Sales Teams, to promote digital banking solutions.
• Identify, qualify, and develop new business opportunities through market research, direct engagement, and partnership networks.
• Maintain up-to-date knowledge of industry trends, regulations, and competitive landscape.
• Prepare and deliver high-quality proposals and presentations at all organisational levels, including executive and C-suite stakeholders.
• Build strong relationships with clients and partners to ensure long-term business growth.
• Represent the company at industry events, conferences, and networking opportunities to expand market presence.
• Lead negotiations and decision-making processes to close deals effectively.
• Identify and resolve obstacles in the sales cycle to ensure smooth deal execution.
• Adapt and refine strategies based on market dynamics and client feedback.
• Work collaboratively across departments to address client requirements and enhance solution offerings.
• Provide accurate weekly forecasts and pipeline reports to management.
• Ensure strong internal collaboration to optimise the sales process and maximise growth opportunities.

Business Development Manager

Business Analyst

• Collaborate with Product Managers and Product Owners to define and refine product requirements
• Elicit, document, and manage user stories and backlog items for development teams
• Act as a liaison between business stakeholders and technical teams to ensure shared understanding
• Analyse and map business processes, user journeys, and integration points across platforms
• Support the development and QA teams throughout the software development lifecycle
• Maintain up-to-date documentation of product features, APIs, and integration flows
• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives
• Contribute to continuous improvement initiatives within the Product Management function

Product Business Analyst

Product Manager

• Define and continuously refine the product vision, strategy, and roadmap for CR2’s digital banking platform.
• Establish and maintain clear product positioning and differentiation strategies.
• Formulate and assess business cases for new product initiatives, including pricing recommendations in collaboration with Sales.
• Collaborate with clients, Product Owners, and internal teams to gather insights.
• Oversee and prioritise the Product Owners’ backlog for timely delivery of features.
• Partner with the CEO and Executive Leadership to execute product plans.
• Work closely with Sales and Marketing for go-to-market strategies.
• Lead internal product education initiatives for Sales Enablement.
• Ensure all product journeys adhere to applicable legal and regulatory standards.
• Manage product release cycles, including scope documentation and communication.
• Represent CR2’s product vision and contribute to industry thought leadership.

Backend Engineer

• Responsible for the development, enhancement, and maintenance of CR2’s BankWorld product.
• Design and implement new features, ensuring alignment with business requirements, technical specifications, security practices, and project timelines.
• Actively participate in agile scrum ceremonies, working closely with team members to achieve project goals and deliverables.
• Ensure adherence to software design best practices, participate in design and code reviews, and proactively suggest improvements to processes and practices.
• Adhere to sound security engineering practices to protect the integrity and security of the product.
• Assist in maintaining and supporting both new and existing features by working with the support team to diagnose and resolve issues promptly.
• Stay up-to-date with emerging technologies and industry trends, and integrate new solutions to enhance the user experience and product functionality.
• Provide occasional out-of-hours support for critical product issues when required.

Java Developer

Software Engineer

• Develop and implement new features for web and mobile applications
• Actively participate in agile scrum ceremonies
• Ensure adherence to software design best practices
• Assist in maintaining and supporting both new and existing features
• Stay up-to-date with emerging technologies and industry trends
• Provide occasional out-of-hours support for critical product issues

Senior Web-Mobile App Developer

SDET

• Ensure the highest quality of CR2’s banking software products by designing, developing, and executing both manual and automated tests.
• Work closely with development and product teams in an Agile environment.
• Develop and maintain manual and automated test cases based on user scenarios and requirements.
• Execute manual and automated tests, analyse results, and report defects.
• Maintain and enhance automation frameworks and tools.
• Investigate, document, and track product issues to resolution.

Junior Software Development Engineer – Test

• Provide leadership, direction, and mentoring to the QA Function, including Automation Architecture and Performance Testing.
• Champion a culture of excellence and continuous improvement in quality assurance.
• Architect, guide, and oversee the development and execution of comprehensive automated test suites and frameworks for both front-end and back-end systems, ensuring high coverage and efficiency.
• Design, own, and drive the overall QA strategy, setting clear priorities and roadmaps in alignment with business objectives and in consultation with the CTO and other stakeholders.
• Lead the recruitment, retention, growth, and management of the QA teams.
• Identify training needs and foster professional development.
• Collaborate closely with DevOps, IT, Product, and Development teams to develop and enhance CI/CD pipelines, automate test environment creation, and support Agile delivery.
• Ensure all new customer and roadmap features are fully quality and performance tested, meeting the exacting standards of industry compliance and security.
• Review and maintain existing manual and automated regression suites, ensuring optimal test coverage, effectiveness, and efficiency.
• Monitor, analyse, and report on key QA metrics, KPIs, and team performance.
• Use data-driven insights to drive quality improvements.
• Advocate for and implement best practices in software testing and automation, including tooling assessments and process enhancements.
• Maintain clear and effective communication channels with Product Management, Development, Customer Services, and other business units to ensure business priorities are translated into QA deliverables.
• Participate in and contribute to Agile ceremonies and champion the transition to an increasingly Agile environment.
• Ensure test environments and test data are robust, secure, and fit for purpose across all products and releases.
• Support the diagnosis, prioritisation, and resolution of issues by liaising with support and development teams.
• Any other related tasks as required by the CTO.

Head of QA Automation Architecture

• Participate actively in Agile ceremonies (sprint planning, reviews, retrospectives).
• Provide QA effort estimates, contribute to backlog grooming, and support continuous improvement initiatives.
• Design, implement, and maintain robust automated test frameworks for web, mobile, and API testing.
• Execute manual test cases where automation is not feasible.
• Identify, log, and track defects.
• Set up and maintain test environments and test data.

Senior Software Development Engineer in Test

Account Manager

• Build, manage, retain and grow strategic relationships with customers
• Develop and execute a comprehensive account plan for CR2 customers
• Act as a trusted advisor and provide insights, guidance, and recommendations to enhance customer satisfaction
• Continuously research and stay updated on market trends
• Build and maintain strong relationships with C-level and senior stakeholders
• Collaborate closely with internal teams to ensure customer needs are met
• Drive internal initiatives to ensure the best customer experience

Strategic Account Manager

Consultant

• Develop detailed implementation, migration, and testing plans
• Perform the installation and configuration of CR2 software
• Translate functional requirements into technical implementation tasks
• Assist in the customization and parameterization of the CR2 platform
• Conduct system integration testing (SIT) and support user acceptance testing (UAT)
• Identify and troubleshoot technical issues during and after implementation
• Deliver end-user training sessions
• Prepare production environments by conducting pre-go-live readiness checks
• Create and maintain comprehensive documentation

Technical Consultant

Pre-sales Engineer

• The Presales Consultant at CR2 will play a pivotal role in driving sales success by providing expert technical and business insights to prospective clients.
• Collaborating closely with the Sales team to qualify accounts, respond to RFPs/RFIs, deliver compelling product presentations, and develop proof of concepts that align with customer requirements.
• Ensure seamless handover to the Professional Services team post-sale, maintaining high customer satisfaction and project alignment.

Pre Sales Consultant

• Responsible for the development, enhancement, and maintenance of CR2’s BankWorld product
• Design and implement new features, ensuring alignment with business requirements, technical specifications, security practices, and project timelines
• Actively participate in agile scrum ceremonies, working closely with team members to achieve project goals and deliverables
• Ensure adherence to software design best practices, participate in design and code reviews, and proactively suggest improvements to processes and practices
• Adhere to sound security engineering practices to protect the integrity and security of the product
• Assist in maintaining and supporting both new and existing features by working with the support team to diagnose and resolve issues promptly
• Stay up-to-date with emerging technologies and industry trends, and integrate new solutions to enhance the user experience and product functionality
• Provide occasional out-of-hours support for critical product issues when required

Senior Java Developer

Scrum Master

• Coach and guide two Java Spring Boot teams on Agile best practices
• Ensure Agile principles are embedded in the team’s daily work
• Facilitate daily stand-ups, sprint planning, backlog refinement, sprint reviews, and retrospectives
• Identify and remove blockers, dependencies, and inefficiencies that impact team delivery
• Act as a bridge between development teams, Product Owners, and business stakeholders
• Use Agile metrics (velocity, cycle time, burndown charts) to identify trends and improve team performance