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About the role
Key responsibilities & impact- Lead client engagements from pre-sale support through mobilisation, delivery, commercial control, handover and sustainment.
- Own delivery quality, governance, scope, planning, RAID, change control, reporting, financial control and client acceptance.
- Provide consultative leadership to clients and internal teams, ensuring delivery reflects client objectives, adoption needs and business change impacts.
- Maintain strong commercial awareness, protecting project profitability while identifying opportunities to grow client relationships.
- Improve and embed CPS Project Management standards across engagements.
- Support resource utilisation, escalation handling, problem resolution and client issue management.
- Mentor Project Managers, supporting objectives, appraisals, development plans, career roadmaps and succession planning.
- Support PM Team Lead cover, annual leave planning, sickness cover and recruitment activity.
Requirements
What you’ll need- Deliver high-profile and complex client projects while supporting the PM Team Lead with team guidance, governance and development.
- The Senior Project Manager sets the standard for delivery quality, commercial control, client confidence and PM team capability.
- Confident, credible and commercially aware
- Structured, thorough and quality-focused
- Resilient, persistent and solutions-focused
- Strong communicator and relationship builder
- Able to influence without imposition
- Quick to assimilate information and solve problems
- End-to-end project lifecycle delivery experience in professional services, consulting or shared services.
- Proven ability to manage multiple clients, projects, priorities and commercial commitments.
- Strong financial control, including budget delivery, billing, forecasting and commercial performance.
- Able to lead multi-disciplinary teams across CPS, clients and partners.
- Experience delivering Microsoft and third-party technology projects, from design through release and sustainment.
- Business analysis awareness, with the ability to shape, review and challenge requirements.
- Experience of Agile and Waterfall delivery approaches.
- Willingness to travel as required.
- Senior Project Manager, Project Manager or Change Manager with experience delivering IT, digital or business transformation projects.
- Background in an IT consultancy, professional services or client-facing delivery environment.
- Experience managing multiple client engagements, project teams, budgets, risks, stakeholders and commercial expectations.
- Strong understanding of project governance, delivery methodologies and technology implementation lifecycles.
- Relevant professional qualifications such as APM, PRINCE2 or Agile/Scrum certification.
- Degree-level education or equivalent professional experience.
Benefits
Comp & perks- 9 Day Fortnight (compression of 10 working days into 9 to be able to not work every other Friday)
- PMI with Vitality Health
- Medical Cash Plan with Medicash
- Life Assurance (Death in Service) with YuLife
- Employee Assistance Programme
- 25 days holiday (plus all Public Holidays) – increasing to 26 days after 1 year, to 27 days after 2 years and to 28 days after 5 years
- Your birthday day off
- Access to Costco Membership
- Salary Sacrifice Scheme, applicable to:
- Workplace Pension https://www.nestpensions.org.uk/schemeweb/nest/about-pensions/why-save-with-a-workplace-pension.html
- Employer contribution is currently 5.5% of qualifying salary (above legislated minimum and will increase if we achieve certain business targets)
- Employee contribution is 4% of qualifying salary (legislated minimum but you can elect to increase)
- EV Car Schemes
- Discounted Gym Membership
- Cycle Schemes
- Home & Tech discounts for IKEA and Curry PC World
- Holiday Exchange Scheme: buy up to 10 additional day per year and sell up to 5.
- Quarterly and annual star performer awards – voted for by your peers and colleagues
- Spot Awards of £25 and up, to instantly recognise excellence in you and your colleagues
- Annual professional and personal training budget to support your PDP
- Career Development Frameworks
- Reward schemes that are designed to thank you for your hard work and make life a little more affordable.
- Monthly employee experience/engagement survey
- Quarterly company meetings
- At least one, usually the kick-off in March/April, will typically be in-person.
- The others are conducted as Town Halls.
- Duration of in-person company meetings is generally 2 or 3 days and location changes every year.
- Social/team building events, organised by our incredible Employee Forum
- Regular, meaningful 1 to 1s
- Long service recognition at 5, 10, 15, 20 years and onwards
- Award winning culture Great Place to Work™ Nov 25 to Nov 26; Best Workplaces for Development™ 2026, Best Workplaces for Wellbeing™ 2026, Best Workplaces for Women™ 2025, Best Workplaces in Tech™ 2025
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementfinancial controlbudget deliverybillingforecastingAgileWaterfallbusiness analysisclient engagement managementchange management
Soft Skills
leadershipcommunicationrelationship buildinginfluencingproblem solvingresiliencecommercial awarenessquality focusstructured thinkingteam guidance
Certifications
APMPRINCE2Agile certificationScrum certificationdegree-level education
