About the role
- Handle customer inquiries across various channels
- Act as a passionate advocate for our customers
- Develop and maintain a deep understanding of our products
- Deliver seamless support across phone, email, chat, and social media
- Analyze customer issues and offer personalized solutions
- Represent the brand and its values in every interaction
Requirements
- Fluent in Danish with exceptional grammar and spelling
- Strong English proficiency in both written and spoken
- Genuine passion for delivering outstanding customer service
- Proven ability to manage administrative tasks efficiently
- Professional and proactive approach to identifying and resolving customer issues
- 24 calendar holidays / 2 accrued days per month
- Ongoing training and development
- Confidential counselling and resources
- Exclusive offers and rewards
- Discounted health insurance
- LinkedIn learning and certifications
- Bring a friend and get a referral bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
customer serviceadvocacyproblem-solvingadministrative managementproactive approachcommunicationanalytical skillspersonalizationpassion for serviceprofessionalism