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CPG

Medical-Pathology Accounts Receivable Coordinator

CPG

Pathology Accounts Receivable Coordinator for Diligent Billing and Management LLC managing insurance claims and account balances. Responsible for resolving issues and maintaining standards in a hybrid work environment.

Posted 4/24/2026full-timeNorth Carolina • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact
  • Responsible for being the subject matter expert of specific payers staying up to date on their claims process and coding requirements
  • Review and resolve outstanding or pending insurance claims and account balances directly with payer; frequent follow up with payers using telephone, fax, email, and specific payer websites
  • Resolve claim rejections in Realmed/Availity
  • Process insurance correspondence as assigned
  • Research any credit balances and if appropriate, send to refund department for processing
  • Update and track payer guidelines to educate company on any changes
  • Assist Patient Services with any statement request, itemized bills or other research as needed
  • Maintain company production and QA standards
  • Perform other related duties as assigned

Requirements

What you’ll need
  • High school Diploma or equivalent
  • 2+ years of experience in medical insurance coordination/collections, specifically in the area of Pathology
  • Moderate understanding of the billing and collections processes, including the HCFA 1500 and UB4
  • Strong knowledge of insurance payers (including Medicare/Medicaid) and interpretation of insurance explanation of benefits (EOBs)
  • Strong knowledge of medical terminology, particularly pathology
  • Proven knowledge of CPT4, ICD10 and HCPCS coding
  • Strong hospital knowledge is a plus
  • NextGen Practice Management experience is a plus
  • Availity/Realmed or similar system experience is a plus

Benefits

Comp & perks
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Company Paid Life Insurance
  • Company Paid Disability Insurance
  • 401k Plan
  • Generous PTO
  • Employee Assistance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
medical insurance coordinationcollectionsbilling processesHCFA 1500UB4CPT4 codingICD10 codingHCPCS codingmedical terminologyclaims processing
Soft Skills
communicationproblem-solvingattention to detailorganizational skillscustomer service
Certifications
High school diploma or equivalent