Strategy & Operations Manager

Cozen O'Connor

Strategy & Operations Manager at Cozen O’Connor working on growth strategy and AI implementation. Collaborating with senior leaders and transforming operations across diverse business functions.

Posted 5/16/2026full-timePhiladelphia • New York, Pennsylvania, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $150,000 - $175,000 per yearWebsite

About the role

Key responsibilities & impact

Support the development and execution of the firm’s strategic plan.
Partner with practice group leaders, department heads, and administrative leaders on growth strategy, market expansion, pricing, talent, and other commercial topics.
Build the analyses, materials, and recommendations that firm leadership uses to make decisions.
Translate findings into actionable plans the business actually adopts — and stay involved through execution.
Identify high-value AI use cases in partnership with our innovation team, and help shape buy-vs-build decisions.
Help deploy AI, focusing on the hard work of process design, change management, and adoption that determines whether AI tools deliver value.
Stay close to how AI is reshaping legal services and surface new opportunities early.
Lead end-to-end redesigns of complex, cross-functional business processes — from diagnosis through implementation and adoption.
Identify opportunities to simplify and modernize how work gets done across the firm.
Bring structured problem-solving and project management discipline to operations work.

Requirements

What you’ll need

5+ years of experience in management consulting, strategy, or business operations roles. Experience at a top management consulting firm is a strong plus.
A demonstrated ability to structure ambiguous problems, do the analytical work to solve them, and drive recommendations into execution.
Strong analytical toolkit — fluent in Excel and PowerPoint, comfortable working with data, and increasingly fluent with AI tools.
Excellent written and verbal communication; the ability to make complex topics simple and to brief senior executives effectively.
Project management discipline — you can run multiple workstreams in parallel, hit deadlines, and manage stakeholders without being asked.
Genuine curiosity about AI and emerging technologies and how they will reshape professional services.
High EQ, low ego, and the kind of judgment that earns trust with senior leaders on sensitive work.
A bachelor’s degree is required. An MBA, JD, or other advanced degree is a plus but not required.
Experience in legal, financial, or other professional services is helpful but not required.

Benefits

Comp & perks

A competitive package.
Hybrid flexibility. Based in Philadelphia, New York, or Washington, D.C., with a hybrid in-office/remote schedule.
A front-row seat to the AI shift. This is one of the most interesting moments to be in legal services, and the firm is investing accordingly.
Scope and variety. Strategy, operations, AI, growth — you will touch all of it.
A real seat at the table. You will work directly with the firm’s most senior leaders on the issues they care most about — with the mandate to drive ideas through to execution, not just shape them.

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Hard Skills & Tools

strategic planninganalytical problem solvingprocess designchange managementproject managementdata analysisAI toolsbusiness process redesignmarket expansionpricing strategy

Soft Skills

communicationstructured problem-solvingstakeholder managementcuriosityemotional intelligencetrust-buildingexecution disciplineadaptabilitycollaborationleadership

Certifications

MBAJDadvanced degree