Client Services Specialist

Cozen O'Connor

Client Services Specialist supporting the Philadelphia team's collections and billing efforts through various client interactions. Responsibilities include resolving invoice issues and maintaining accurate financial records.

Posted 5/16/2026full-timePhiladelphia • Pennsylvania • 🇺🇸 United StatesJuniorMid-Level💰 $50,000 - $60,000 per yearWebsite

About the role

Key responsibilities & impact

Assist with various client requests for additional information on invoices
Ensure proper administration of internal write-off policies
Monitor e-billed invoices deductions and assist with helping to reduce deductions
Maintain accurate files of attempts to contact clients and records of discussions
Assist with the cleanup of unallocated receipts and short paid invoices
Process write-offs for identified accounts
Build relationships with attorneys to identify clients that can be contacted for paying outstanding balances
Perform tasks at a high level with customer service being top priority
Research and resolve invoice inquiries/issues
Place direct phone calls and emails to customers that are past due
Provide copies of past due invoices and recapping invoices when necessary
Update comments in Aderant system
Assist with payment posting, client refunds and fund reallocations
Research payment allocations and unidentified payments

Requirements

What you’ll need

High School Diploma or equivalent experience required
College degree preferred
2+ years’ experience in collections, accounts receivable or a related area
Excellent written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions
Proficiency in Microsoft applications with advanced level in Microsoft Word and Outlook
Professional interpersonal skills and the ability to adjust and interact with all levels of personnel including clients, attorneys and staff
Be able to multitask, organized, set priorities and meet deadlines and take pride in one’s work
Professional judgement, strong attention to detail and great interpersonal skills required

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Cozen O'Connor Website LinkedIn All Job Openings 1001 - 5000 employees Founded 1970 🤝 B2B 📋 Compliance B2B
Legal
Compliance Cozen O'Connor is a global law firm that provides a wide range of legal services, including litigation, corporate law, and regulatory compliance. With professionals across various sectors, the firm is dedicated to serving the needs of businesses and individuals by navigating complex legal issues and ensuring client success through strategic counsel and representation. Client Services Specialist 🔥 20 minutes ago 🏢🏡 Philadelphia – Hybrid 💵 $50k - $60k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 📁 Client Services 🚫👨‍🎓 No degree required Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Assist with various client requests for additional information on invoices
Ensure proper administration of internal write-off policies
Monitor e-billed invoices deductions and assist with helping to reduce deductions
Maintain accurate files of attempts to contact clients and records of discussions
Assist with the cleanup of unallocated receipts and short paid invoices
Process write-offs for identified accounts
Build relationships with attorneys to identify clients that can be contacted for paying outstanding balances
Perform tasks at a high level with customer service being top priority
Research and resolve invoice inquiries/issues
Place direct phone calls and emails to customers that are past due
Provide copies of past due invoices and recapping invoices when necessary
Update comments in Aderant system
Assist with payment posting, client refunds and fund reallocations
Research payment allocations and unidentified payments 🎯 Requirements
High School Diploma or equivalent experience required
College degree preferred
2+ years’ experience in collections, accounts receivable or a related area
Excellent written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions
Proficiency in Microsoft applications with advanced level in Microsoft Word and Outlook
Professional interpersonal skills and the ability to adjust and interact with all levels of personnel including clients, attorneys and staff
Be able to multitask, organized, set priorities and meet deadlines and take pride in one’s work
Professional judgement, strong attention to detail and great interpersonal skills required Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Manager, Fleet Client Services 🕒 Yesterday Cox Enterprises 10,000+ employees 🏢 Enterprise 📡 Telecommunications 🚗 Transport Website LinkedIn All Job Openings Manager leading scheduling team for Fleet Client Services at Cox Automotive. Building client relationships and overseeing operational efficiency with a focus on revenue and customer satisfaction. 🏢🏡 Philadelphia – Hybrid 💵 $74k - $111k / year 💰 Seed Round on 2014-12 ⏰ Full Time 🟡 Mid-level 🟠 Senior 📁 Client Services 🦅 H1B Visa Sponsor Client Care Specialist – Intermediate 🕒 January 22 Patriot Growth Insurance Services, LLC 1001 - 5000 💸 Finance 🤝 B2B Website LinkedIn All Job Openings Client Care Specialist at Exude resolving client inquiries and supporting benefit education. Researching claims and financial matters while maintaining strong client relationships and satisfaction. 🏢🏡 Philadelphia – Hybrid 💰 Debt Financing on 2022-08 ⏰ Full Time 🟢 Junior 🟡 Mid-level 📁 Client Services View More Client Services Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Applicant Tracking System Keywords

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Hard Skills & Tools

collectionsaccounts receivablepayment postinginvoice processingwrite-off processingpayment allocationrecord keepingcustomer service

Soft Skills

communication skillsinterpersonal skillsmultitaskingorganizational skillsattention to detailprofessional judgmentprioritizationdeadline management

Certifications

High School DiplomaCollege degree