Senior Manager, Business Process Design & Improvement

Cox Enterprises

Senior Manager optimizing Cox Automotive Fleet processes and transformation programs. Driving governance, continuous improvement, metrics, and strategic initiatives for a company transforming vehicle commerce.

Posted 8/11/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $122,600 - $204,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in process excellence, continuous improvement, and project management, with a strong focus on driving organizational change and optimizing business processes. Proven ability to influence stakeholders and lead high-performing teams in delivering strategic transformation initiatives.

Highest-signal resume keywords

Process ExcellenceContinuous ImprovementProject ManagementOrganizational Change ManagementFinancial Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignProcess OptimizationMetrics DevelopmentGovernanceData ReportingSystems SecurityChange ManagementBenchmarkingPerformance ManagementHigh-Volume Systems Management

Soft Skills

CollaborationInfluencingCustomer ServiceCommunicationTeam Leadership

Certifications & Qualifications

Six Sigma Green BeltPMP

Industry Keywords

Business TransformationStakeholder EngagementStrategic InitiativesOperational ExcellenceCompliance

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee delivery and support for process excellence
Engage business leaders to anticipate business needs and drive decision-making through process improvements, best practices, continuous improvement, metrics, and end-to-end process governance
Lead Cox Fleet process design, improvement, standardization, and optimization across the business
Support strategic transformation initiatives, including acquisitions, integrations, and executive-sponsored projects
Develop plans, drive objectives, collaborate with business stakeholders, and align resources
Execute day-to-day activities of Cox Fleet transformation programs
Identify efficiencies and optimize people, process, and technology solutions across Cox Fleet functions
Lead benchmarking studies and competitive intelligence assessments, including ongoing target setting
Partner with Business Intelligence teams to build metrics and performance-management strategy and culture
Design and embed continuous process-improvement and end-to-end process-assessment approaches
Own process standards covering data, reporting, systems security, compliance, controls, change management, and process excellence
Drive governance and business-partner relationships with internal stakeholders
Develop and implement group goals, policies, priorities, and procedures with Operations and other stakeholders
Govern, prioritize, and adjudicate technology enhancements and support the roadmap of solutions with Technology
Work with internal and external auditors as needed
Perform special projects as required

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 8 years of relevant experience; alternatives include a master’s degree and 6 years’ experience, a Ph.D. and 3 years’ experience, or 12 years’ experience in a related field
7+ years of experience with consulting, continuous improvement, project management, or other relevant disciplines highly preferred
Proven ability to influence and collaborate at the highest levels of corporate management
Experience with continuous improvement and project management
Experience driving organizational change, including large-scale transformation initiatives
Proven track record leading high-performing teams with tight deadlines and improving efficiencies
Proven ability to deliver high levels of customer service
Demonstrated financial analysis strength
Experience managing large-scale, high-volume systems and multiple functions
Excellent oral and written communication
Must be open to travel around 25%, with additional travel if necessary
Must clear a pre-employment drug test
Must currently be authorized to work in the United States for any employer without current or future sponsorship
No OPT, CPT, STEM/OPT, or visa sponsorship now or in the future
Six Sigma Green Belt and/or PMP is a plus

Benefits

Comp & perks

Flexible vacation with pay
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for the employee or family members
Bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off, including sick leave, parental leave, flexible vacation/wellness days, and/or PTO
Reasonable accommodations for qualified applicants or employees with disabilities