Commercial Services Specialist II

Cox Enterprises

Commercial Services Specialist II managing post-sale operations and relationships with commercial clients at Manheim. Ensures accurate processing and reporting of sales and payments nationwide.

Posted 7/15/2026full-time🇺🇸 United StatesMid-LevelSenior💰 $20 - $30 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong communication, organizational, and problem-solving skills while managing relationships with clients and stakeholders. Proficient in post-sale operations and ensuring accuracy in sales processes and reporting.

Highest-signal resume keywords

Salesforce KnowledgeProblem Solving SkillsOrganizational SkillsCommunication SkillsAttention to Detail

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Data EntrySales ProcessingPayment ApprovalsSales BalancingClient Reporting

Soft Skills

Relationship BuildingTroubleshootingDe-Escalation SkillsIndependent Work

Tools & Technologies

SalesforceAS400WorkbenchExcel

Certifications & Qualifications

High School DiplomaGED

Industry Keywords

Commercial ServicesAuction OperationsClient Management

About the role

Key responsibilities & impact

Play a pivotal role as the primary point of contact for Manheim’s low touch commercial clients
Administer post-sale operations at physical auction locations, MyCentral online auctions, private store sites, and seller payments
Manage relationships with internal and external stakeholders nationwide, including 74+ auction locations
Serve as a liaison for effective communication between all parties
Involved in basic troubleshooting and problem-solving with clients
Process commercial sales and payments
Ensure the timely and accurate completion of sales balancing, payment approvals, promotional fee posting, and client reports
Contribute to the growth and success of the Commercial Services division

Requirements

What you’ll need

High School Diploma/GED and 3 years' experience
Any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years' experience in a related field
Bachelor’s degree in a related discipline preferred
Strong verbal and written communication skills required
Ability to build and maintain strong business relationships
Problem solving and de-escalation skills required
Strong organizational skills required
Attention to detail required
Basic computer literacy is required
Strong knowledge of Salesforce, AS400, Workbench and basic (data entry, filtering, sorting, etc.) Excel skills preferred
Previous experience as a Commercial Services Specialist strongly preferred
Ability to work independently to carry out assignments to completion
Ability to sit or stand for prolonged periods of time

Benefits

Comp & perks

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)