Billing Specialist

Cox Enterprises

Billing Specialist I handling customer inquiries and processing invoices at Cox Automotive. Collaborating with different departments and managing approval workflows for customer-facing processes.

Posted 6/23/2026full-timeAtlanta • 🇺🇸 United StatesJuniorMid-Level💰 $17 - $25 per hourWebsite

Tech Stack

Tools & technologies

Oracle

About the role

Key responsibilities & impact

Address customer inquiries & requests, account reviews, & other inbound billing related inquiries from external customers followed by documenting related discussions & research
Research & verify customer issues with internal teams to determine root cause & warranted remediation
Clearly & concisely present information in verbal or written form to internal & external customers
Other projects & billing related customer responsibilities as needs arise

Requirements

What you’ll need

High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role
Any level degree or certification beyond HS Diploma or GED will have 1+ year of relevant experience
Ability to articulate issues, document resolution, & recognize when to escalate
Strong written & verbal communication skills required
Effective accounting, organizational, attention to detail, & time management skills required
Excellent computer & software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle
Experience working with customers or vendors to resolve issues with an excellent customer service track record

Benefits

Comp & perks

Employees are eligible to receive a minimum of 6.67 hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

billing experienceaccounting skillsattention to detailtime management

Soft Skills

communication skillscustomer serviceorganizational skillsproblem-solvingescalation recognition

Certifications

high school diplomaGED