Senior Vehicle Operations Logistics Specialist – Non-Driver, Non-Auction

Cox Enterprises

Sr Vehicle Operations Logistics Specialist managing logistics and client relations for Cox Automotive. Acting as a liaison between clients and operational execution with a focus on exceeding expectations.

Posted 6/4/2026full-timePhoenix • Arizona, California • 🇺🇸 United StatesSenior💰 $20 - $30 per hourWebsite

About the role

Key responsibilities & impact

Serve as an advocate for our clients, auctions, carriers, and all beneficiaries of our product and service offering
Leverage relationships across Logistics, BPOs, and CAI to exceed client expectations
Responsible for remediating issues and addressing all escalations in a timely and effective manner
Work closely with carriers, drivers, BPO partners, and team members to deliver on client SLAs
Leverage tools, dashboards, and reports to create an exceptions-based approach to remediating out-of-compliance inventory
Communicate effectively and clearly articulate client needs
Collaborate effectively in a cross-functional team setting to collectively exceed client expectations
Play key role in requirements gathering and operational capability identification in new lines of business
Prepare, analyze, and present operational metrics and reports for business reviews

Requirements

What you’ll need

High School Diploma / GED required
5 years of experience in automotive industry and/or logistics field
Strong organizational skills
Demonstrated capacity to develop and implement practical strategies, plans, and solutions
Track record of taking initiative in managing multiple priorities
Excellent verbal and written communication skills
Good judgment, discretion, tact and the ability to work easily at all levels within the organization
Ability to partner well with colleagues in a matrixed work environment
Ability to work independently and to undertake responsibilities with minimal guidance
Adapting approach and comfortable with ambiguity
Must be adept at handling complex situations and businesses

Benefits

Comp & perks

Employees are eligible to receive a minimum of sixteen hours of paid time off every month
Seven paid holidays throughout the calendar year
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Flexible vacation/wellness days
PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

operational metrics analysisrequirements gatheringstrategic planningproblem remediationexception management

Soft Skills

organizational skillscommunication skillsinitiativejudgmentcollaborationadaptabilitydiscretiontact

Certifications

High School DiplomaGED