Mobile Inspections Manager

Cox Enterprises

Manager leading Manheim Mobile Inspections reporting to the Regional Director. Ensuring operational excellence and team engagement within Market Center(s).

Posted 6/2/2026full-timeSeattle • California, Washington • 🇺🇸 United StatesMid-LevelSenior💰 $88,800 - $133,200 per yearWebsite

Tech Stack

Tools & technologies

Tableau

About the role

Key responsibilities & impact

The Manager works collaboratively and cross-functionally with boundary partner teams including: auctions, remote dealer services, sales, and other field-based teams
The Manager is the primary point of contact within Manheim Mobile Inspections for the assigned Market Center(s), and is an escalation point for any internal or external client
Measures of success for this position include service level performance (productivity, quality, etc.), safety & compliance, client satisfaction measures, and team member engagement
Directly oversee the work of Supervisors and provide direction and guidance to team members
Ensure systems are in place to efficiently and effectively manage quality work in accordance with standards, company policies, and customer expectations
Plan and continuously monitor staffing levels to ensure efficiency, quality of work, and effective customer service
Drive the adoption and utilization of Lean Daily Management within the assigned Market Center(s)
Participate in operational process development and implementation of projects
Build and maintain a strong working relationship with internal and external partners
Coordinate with leaders and boundary partners, including the Sales, Auction, and Remote Dealer Services teams, to ensure client expectations are met
Provide quality service and interact with dealers and commercial clients to resolve escalated issues and/or concerns
Recruit, hire, onboard, and provide ongoing support to employees
Review team performance against operational KPIs, and develop tactical plans within the assigned Market Center(s) to implement initiatives with guidance from the Regional Director
Coach, develop, and empower team members, and create a cohesive team environment
Procure, distribute, and track company equipment
Conduct regular performance reviews for all direct reports

Requirements

What you’ll need

Bachelor’s degree and 6+ years’ experience with at least one year in management or lead role required; or equivalent combination of education and work-related experience
Automotive, auction and/or field service experience preferred
Excellent management and supervisory skills with experience in team member development
Strong computer skills with proven ability to utilize Microsoft suite
Experience with data visualization tools (Tableau, PowerBI, etc.) and scheduling & routing software is preferred
Ability to work in a high performance, fast-paced team environment
Excellent customer service and problem-solving skills
Demonstrated business acumen and analytical skills to review complex information and formulate tactical, operational plans for assigned Market Center(s)
Self-motivated and can motivate others
Excellent organizational skills, customer-focused, proactive, and team-oriented
Effective communication (written and verbal) and interpersonal skills required
Ability to set priorities and solve problems
Ability to work with remote supervision, and to supervise remote employees
Vision abilities required include close, distance and depth perception.
Ability to sit, stand or walk for prolonged periods of time
Ability to bend, stoop, squat, or kneel; ability to lift and hold at least 10lbs at waist level for an extended period; ability to lift up to 30lbs

Benefits

Comp & perks

flexibility to take as much vacation with pay as they deem consistent with their duties
seven paid holidays throughout the calendar year
up to 160 hours of paid wellness annually for their own wellness or that of family members
additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
health care insurance (medical, dental, vision)
retirement planning (401(k))
paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

managementteam member developmentdata visualizationoperational planningcustomer serviceproblem-solvinganalytical skillsMicrosoft suitescheduling softwarerouting software

Soft Skills

excellent management skillsself-motivatedteam-orientedeffective communicationinterpersonal skillsorganizational skillscustomer-focusedproactiveability to set prioritiesability to motivate others

Certifications

Bachelor's degree