Agent Channel Manager

Cox Enterprises

Regional Agent Channel Manager managing partner recruitment and revenue growth for Cox Business. Collaborating across teams to develop a robust channel partner ecosystem and drive sales results.

Posted 5/20/2026full-timeMetairie • Louisiana, Oklahoma • 🇺🇸 United StatesSeniorLead💰 $99,800 - $149,600 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Responsible for all aspects of partner recruitment, enablement, growth of the sales funnel, and selling the Cox Business and Cox Commercial Services portfolio
Executing a plan to optimize revenue opportunities and growth within a multi-state territory
Managing and developing channel partner relationships within assigned multi-state sales territory
Sells into a wide range of customer types and sizes including enterprise accounts (Fortune 1000) with channel partners by providing discovery, pricing, proposals and order entry for partner opportunities
Provides customer account management selling across the full portfolio of Cox Commercial Services including HN, RapidScale, Segra, etc. that the channel partner is supporting
Delivers account growth and account management for mid-market customers up through and including enterprise accounts for Cox Business
Responsible for increasing revenue through partners by supporting customer meetings, Quarterly Business Reviews, collaboration with Cox Business Service Management, Sales Engineering and Complex Billing
Reviews quotes, RFPs, and other customer documents to develop and prepare effective proposals and/or responses
Collaborates effectively with the local Technology Service Distributor field sales organizations to increase revenue sold through channel partners
Plays a lead role in targeting and cultivating key customer and opinion leader relationships within TSD and Channel Partner companies within assigned multi-state territory
Develops a robust channel partner ecosystem that generates consistent sales results based on channel partner profiles, rankings and business/sales plans
Collaborates across Sales Engineering, Marketing, Sales Support, Alliances and Partnerships, Channel Development Managers, Account Managers, Fulfillment, Legal and finance to maximize sales opportunities with assigned channel partners
Leads channel partner engagement, enablement, co-marketing and product awareness activities leveraging internal resources
Acquires and assesses customer feedback to determine current satisfaction levels and future market needs and trends
Acts as an industry leader in the assigned multi-state territory for the Channel
Represents all Cox Commercial services at national and regional industry events
Acts as a positive Brand Ambassador internally and externally to increase brand awareness for Cox Business, Cox Private Networks, Hospitality Networks, RapidScale, and Segra in support of Channel Sales strategy
Aligns with top-selling channel partners and their key stakeholders
Sets mutual success metrics with top channel partners and executes a go-to-market sales plan
Proactively manages large channel partner sold customers including quarterly business reviews, account growth plans, customer and partner education, collaboration with Service Management, Complex Billing SME, Sales Engineering and Executive Leadership
Recruits new channel partners into the program based on their profile and propensity to sell Cox Business, Cox Private Networks, Hospitality Networks and Cloud solutions
Travels to attend regional and national partner events regularly

Requirements

What you’ll need

Minimum BA/BS degree in related discipline (i.e. Marketing, Sales, Operations etc.) with 10 years of experience in a related field (i.e. Marketing, Sales, Sales Operations, etc.); OR 14 years of equivalent experience in lieu of a degree
Proficiency and relative work experience using Windows-based PCs, Microsoft Office, and a CRM- customer relationship management tool
Excellent interpersonal, leadership, presentation, and collaborative skills to work effectively with teams throughout organization
Preferred MS degree + 8 years of experience preferred in a related discipline (i.e. Marketing, Sales, Operations, etc.); OR Ph.D + 5 years of experience in a related discipline (i.e. Marketing, Sales, Operations etc.)
Experience in telecommunications, technology, or cloud solutions desired
5+ years of channel partner sales experience preferred.

Benefits

Comp & perks

The flexibility to take as much vacation with pay as they deem consistent with their duties
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

channel partner salesaccount managementproposal developmentcustomer relationship managementsales funnel optimizationrevenue growth strategiesmarket analysissales planningcustomer feedback assessmentbusiness reviews

Soft Skills

interpersonal skillsleadershippresentation skillscollaborationcommunicationrelationship buildingteamworknegotiationproblem-solvingstrategic thinking

Certifications

BA/BS degreeMS degreePh.D.