Senior Customer Project/Program Manager

Cox Enterprises

Senior Project Manager providing project management leadership for cross-functional initiatives within a diverse customer and stakeholder base. Collaborating closely with internal teams to drive successful project execution.

Posted 5/19/2026full-timeAtlanta • Kansas, Utah, Vermont • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Provides project management leadership for moderately complex, cross‑functional initiatives within a diverse customer and stakeholder base
Partners closely with both customers and internal teams to define project needs, develop structured project plans, and drive successful execution from initiation through close‑out
Ensures consistent application of project management methodologies, tools, and best practices while identifying opportunities for continuous improvement
Collaborates with customer stakeholders to understand key business challenges, operational needs, and process issues
Identifies where and how organizational capabilities and solutions can address customer requirements and deliver value
Works with internal functional teams to define detailed project scope, objectives, deliverables, and success measures based on client expectations
Creates and maintains comprehensive project plans covering schedule, tasks, resources, risks, and dependencies
Supports end‑to‑end project execution, including requirements gathering and documentation, project charter creation, scope definition and validation, detailed project planning and timeline management, change control processes, risk and issue identification, tracking, and mitigation, project close‑out activities and lessons learned, status reporting and communication across stakeholders

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 4 years experience in a related field
Master’s degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
Experience with Excel, PowerPoint and Copilot
Experience managing moderately complex projects across cross‑functional teams
Strong understanding of project management principles, methodologies, and tools
Excellent communication, facilitation, and stakeholder management skills
Ability to lead requirements gathering, documentation, and scope definition
Strong organizational, analytical, and problem‑solving abilities

Benefits

Comp & perks

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrequirements gatheringdocumentationscope definitionproject planningrisk identificationissue trackingchange controlstatus reportinganalytical skills

Soft Skills

communicationfacilitationstakeholder managementorganizational skillsproblem-solvingleadershipcollaborationcontinuous improvementcustomer focuscross-functional teamwork