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Accounts Receivable Specialist II
Cox EnterprisesAccounts Receivable Specialist managing dealer client portfolios at Cox Automotive. Responsible for credit management, collections, and maintaining client relationships.
Tech Stack
Tools & technologiesOracle
About the role
Key responsibilities & impact- Responsible for managing a portfolio of dealer clients
- Responsible for all credit management and collection efforts for their assigned area
- Build strong relationships with internal sales force to engage with clients
- Manage the risk associated with having open and unpaid invoices
- Make calls to customers with past due balances
- Monitor accounts receivable aging reports for assigned accounts
- Work with sales, billing and customer service personnel to resolve accounts
- Send copies of invoices, credit memos, statements and collection letters
- Exercise independent judgment in obtaining payments
- Prepare accounts to be considered for write-off for approval
- Monitor application of payments
- Recommend site restriction of delinquent accounts
Requirements
What you’ll need- Minimum - High School Diploma/GED and 3 years’ experience in a related field
- Any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience
- 5 years’ experience in a related field
- Experience working with internal and external customers to resolve issues
- Excellent interpersonal and customer service skills
- Strong written and verbal communication
- Excellent organizational, problem solving and analytical skills
- Proficient in PC Skills, including the use of Microsoft Office Suites and Oracle 11 or 12
- Preferred- Experience with Manheim and/or Cox Finance is strongly preferred
- Oracle Accounts Receivable strongly preferred
- Bilingual in Spanish preferred
- Salesforce (SFX) and High Radius experience preferred
Benefits
Comp & perks- Employees are eligible to receive a minimum of sixteen hours of paid time off every month
- Seven paid holidays throughout the calendar year
- Additional paid time off in the form of bereavement leave
- Time off to vote
- Jury duty leave
- Volunteer time off
- Military leave
- Parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))