Carrier Access Manager

Cox Enterprises

Carrier Access Manager at Cox Business focusing on revenue growth through new business opportunities in the fiber and infrastructure space. Collaborating with carrier organizations to drive success.

Posted 5/7/2026full-timeSpringfield • Virginia • 🇺🇸 United StatesSeniorLead💰 $113,000 - $169,400 per yearWebsite

About the role

Key responsibilities & impact

Jointly develops account plans with National Account Managers in line with national account strategies to achieve revenue and growth commitments.
Works with the National Carrier Sales Team to act as account management contact with local market carrier customer representatives.
Leads business development, implementation and service delivery conversations during the sales process.
Responds to the NAD requests for service quotes for carriers within timeframes as defined in carrier MSAs.
Monitors customer information via email and calls to gain an understanding of project status, concerns, and issues.
Meets regularly with carrier customer to identify their transport, data, and infrastructure service needs.
Cultivate relationships with customers to provide excellent service and develop future business opportunities.
Makes complex sales presentations in partnership with the National Account Manager to carrier/wholesale customers.

Requirements

What you’ll need

Requires BS/BA in related discipline or 10+ years of experience in related field (i.e., Sales and Operations) OR MS/MA and 5+ years of experience in related field.
4+ years telephony, communications equipment and/or data transport experience.
2+ years wireless site development and RF planning experience.
A holistic understanding of cellular infrastructure permitting and deployment processes.
A holistic understanding of cellular infrastructure technology including LTE, CRAN, DRAN, DAS.
A holistic understanding of wireless spectrum positions within the US market.
Familiarity with related regulatory matters, access service evolution, industry terms and nomenclature, and telecommunication industry standards (e.g. Telcordia, OBF, MEF).
A familiarity with transport services, Ethernet services, and wireline network technology.
An understanding of carrier quote-to-cash operations as well as network management tools and processes.
Willingness to travel up to 50% (nationwide).

Benefits

Comp & perks

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
A true team environment, with 3 days of real-life collaboration in the office.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

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Applicant Tracking System Keywords

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Hard Skills & Tools

telephonycommunications equipmentdata transportwireless site developmentRF planningcellular infrastructure permittingcellular infrastructure technologyLTECRANDAS

Soft Skills

business developmentaccount managementcustomer relationship managementsales presentationsservice deliverycommunicationproblem-solvingcollaborationorganizational skillscustomer service