Manager, Fleet Client Services

Cox Enterprises

Manager managing Fleet Client Services for Cox Automotive. Leading client relationships and optimizing operational efficiency in a high-volume portfolio across Florida.

Posted 5/6/2026full-timePort St Lucie • Florida • 🇺🇸 United StatesMid-LevelSenior💰 $74,000 - $111,000 per yearWebsite

About the role

Key responsibilities & impact

The Manager of Fleet Client Services will lead and provide directions for the scheduling team to optimize work volumes and staffing levels, ensuring operational efficiency and excellent customer service.
Responsible for managing and growing a portfolio of Fleet Maintenance clients in a high-volume market, potentially encompassing multiple small to medium markets within an assigned geographic territory.
Acts as a manager-level escalation point for complex customer issues.
Build and maintain client relationships and ensure exceptional customer experience.
Evaluate growth opportunities by client needs and market trends, assess business options to address those needs and make recommendations to leader.

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 6 or more years of experience in account management and client engagement.
At least 1 year in a management or leadership role.
Safe Drivers needed; Valid driver’s license required.
Travel required: up to 40%.

Benefits

Comp & perks

A competitive salary and top-notch bonus/incentive plans.
Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
Comprehensive healthcare benefits, with multiple options for individuals and families.
Generous 401(k) retirement plans with company match.
Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
Professional development and continuing education opportunities.
Access to financial wellness/planning resources.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

account managementclient engagementportfolio managementoperational efficiencyschedulingstaffing optimizationbusiness assessmentmarket trend analysis

Soft Skills

leadershipcustomer servicerelationship buildingproblem solvingcommunication

Certifications

Bachelor’s degreevalid driver’s license