Network & Connectivity Operations Engineer, VMware, NSX, Level II, SR, Lead

Cox Enterprises

Design and support secure, highly available network connectivity solutions in multi-tenant cloud environments. Acting as a Tier 3 engineer, resolving escalated network issues and ensuring SLA performance.

Posted 5/5/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSenior💰 $101,500 - $169,100 per yearWebsite

Tech Stack

Tools & technologies

CloudSwitchingVMware

About the role

Key responsibilities & impact

Design, implement, and support network connectivity solutions within multi-tenant VMware environments, with a strong focus on NSX
Troubleshoot complex network issues across east-west and north-south traffic flows, including routing, firewalling, and segmentation
Serve as a Tier 3 escalation point for advanced connectivity and network-related incidents
Ensure network performance, availability, and reliability in alignment with defined SLAs and customer expectations
Configure and manage NSX components, including logical switching, routing, distributed firewall, load balancing, and VPN services
Implement and enforce microsegmentation and security policies to protect customer environments
Support customer onboarding, migrations, and platform upgrades, ensuring seamless connectivity and minimal disruption
Collaborate cross-functionally with cloud, infrastructure, security, and support teams to deliver integrated solutions
Participate in root cause analysis (RCA) and problem management activities to identify and prevent recurring issues
Contribute to the development and maintenance of standardized MSP service offerings and operational procedures
Automate and optimize network provisioning and operational tasks where possible
Act as a technical advisor to customers, providing guidance on best practices, architecture, and optimization
Mentor and support junior engineers, contributing to team development and knowledge sharing through Knowledge Base articles

Requirements

What you’ll need

Level II Engineer: Bachelor’s degree in a related discipline and 2+ years of experience in a related field or a master’s degree with up to 2 years of experience or 6+ years of relevant professional experience
Senior Engineer: Bachelor’s degree in a related discipline and 4+ years of experience or a master’s degree with 2+ years of experience or Ph.D. with up to 1 year of experience or 8+ years of relevant professional experience
Lead Engineer: Bachelor’s degree in a related discipline and 6+ years of experience or a master’s degree with 4+ years of experience or Ph.D. with 1+ year of experience or 10+ years of relevant professional experience
Experience in network engineering within enterprise or managed services environments
Strong experience with VMware networking technologies, including NSX
Advanced troubleshooting skills across complex, distributed network environments
Experience operating in a Tier 3 support or escalation capacity
Ability to work in a 24x7 on-call rotation as required
VMware certifications (e.g., VCP-DCV) strongly preferred

Benefits

Comp & perks

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave
Time off to vote
Jury duty leave
Volunteer time off
Military leave
Parental leave
Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Paid days off including sick leave, parental leave, flexible vacation/wellness days, and/or PTO

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

network connectivity solutionsNSXroutingfirewallingsegmentationmicrosegmentationload balancingVPN servicesnetwork provisioningtroubleshooting

Soft Skills

collaborationmentoringproblem managementcustomer advisoryknowledge sharing

Certifications

Bachelor's degreeMaster's degreePh.D.VCP-DCV