VMware Platform Operations Engineer – Level II, Senior, Lead

Cox Enterprises

VMware Platform Operations Engineer supporting VMware-based cloud platforms at RapidScale. Responsible for incident management, platform operations, and continuous improvement.

Posted 5/5/2026full-timeRaleigh • North Carolina • 🇺🇸 United StatesSenior💰 $101,500 - $169,100 per yearWebsite

Tech Stack

Tools & technologies

AnsibleCloudPythonTerraformVMware

About the role

Key responsibilities & impact

Support resolution of escalated VMware incidents across production environments
Participate in P1 and P2 incident response, contributing to troubleshooting and resolution
Lead incident bridge calls and coordinate cross-functional response (Senior and Lead)
Execute changes within VMware environments including cluster updates, patching, and configuration changes
Support vSphere, NSX-T, vSAN, and VMware Cloud Foundation environments
Assist in multi-site and hybrid cloud configurations
Maintain accurate runbooks, SOPs, and technical documentation
Collaborate with team members and share knowledge

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 2 years of experience for Level II Engineer
Bachelor’s degree in a related discipline and 4 years of experience for Senior Engineer
Bachelor’s degree in a related discipline and 6 years of experience for Lead Engineer
Hands-on VMware vSphere experience in enterprise environments
Experience troubleshooting production VMware environments
Familiarity with NSX-T networking concepts
Exposure to vSAN and storage operations
Proven ability to independently resolve P1 and P2 incidents (Senior and Lead)
Strong scripting and automation skills including PowerCLI, Ansible, Python, or Terraform
VCP-DCV and NSX-T certification are preferred for Senior and Lead positions.

Benefits

Comp & perks

Health insurance (medical, dental, vision)
401(k) matching
Up to 160 hours of paid wellness annually
Paid time off including bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
Seven paid holidays throughout the calendar year

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

VMwarevSphereNSX-TvSANVMware Cloud FoundationPowerCLIAnsiblePythonTerraformtroubleshooting

Soft Skills

leadershipcollaborationcommunicationproblem-solvingdocumentation

Certifications

VCP-DCVNSX-T