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Cox Enterprises

Data Center Administrator, Level II/Senior

Cox Enterprises

Data Center Administrator ensuring reliability and efficiency of data center operations at RapidScale. Managing inventory, logistics, and vendor relationships in a dynamic environment.

Posted 5/5/2026full-timeVirginia • California, Illinois, Texas, Virginia, Washington • 🇺🇸 United StatesSenior💰 $110,800 - $184,600 per yearWebsite

Tech Stack

Tools & technologies
AirflowITSMServiceNow

About the role

Key responsibilities & impact
  • Maintain accurate inventory across all data center locations including racks, servers, network equipment, cables, spares, PDUs, optics, and consumables, with greater than 98% accuracy in DCIM or CMDB systems
  • Manage RMA processes and coordinate inbound and outbound logistics, including packaging, compliance documentation, shipment tracking, and receiving
  • Implement standardized labeling, barcode or RFID tracking, and chain-of-custody procedures to minimize asset loss and streamline audits
  • Serve as the primary operational point of contact for data center providers, smart-hands vendors, carriers, and hardware suppliers
  • Track and report vendor performance against SLAs and SLOs for onsite support, cross-connects, deliveries, and maintenance windows
  • Coordinate vendor quotes, ordering, and scheduling for rack expansions, structured cabling, and facility services
  • Perform or supervise rack and stack deployments, cable management, hardware replacements, optics installation, labeling, and patching in accordance with MOP, SOP, and EOP standards
  • Conduct site walkthroughs to ensure safety, operational cleanliness, and adherence to change control processes
  • Execute routine inspections including power strips, breakers, airflow, and alarms, and perform incident triage and hardware diagnostics when necessary
  • Plan and coordinate onsite work across multiple facilities involving internal teams, vendors, and smart-hands support while minimizing operational disruption
  • Author Method of Procedure (MOP) documentation and change requests, and lead pre-task briefings and post-work validation
  • Maintain a rolling 12-week schedule covering hardware deliveries, installations, decommissions, and maintenance windows
  • Develop and maintain capacity models for rack space, floor space, power utilization, and cooling efficiency
  • Analyze utilization trends and forecast capacity needs 12 to 24 months in advance, providing recommendations for expansion, leasing, or infrastructure optimization
  • Partner with architecture and finance teams to support demand forecasting, scenario planning, and capital and operational budget planning
  • Monitor and optimize key operational metrics including rack density, power headroom, PUE proxies, stranded capacity, and thermal compliance
  • Ensure compliance with security standards and site policies including access control, visitor management, media handling, and secure data destruction
  • Maintain accurate documentation including site diagrams, rack elevations, power maps, MOPs, SOPs, and asset lifecycle records
  • Promote a strong safety culture including adherence to PPE requirements, LOTO procedures, safe lifting practices, and ESD controls.

Requirements

What you’ll need
  • D ata Center Administrator II - 6 years' experience in lieu of degree. Or a candidate could also have a Bachelor’s degree in a related discipline and 2 years’ experience in a related field. Or master’s degree and up to 2 years’ experience
  • Senior Data Center Administrator - Bachelor’s degree in a related discipline and 4 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field
  • Five to eight or more years of experience in data center operations, hardware operations, or colocation facility management, including multi-site environments
  • Strong hands-on expertise with rack and stack deployments, structured cabling, power distribution including single and three-phase systems, and hardware troubleshooting
  • Experience using DCIM or CMDB platforms such as ServiceNow CMDB and working within ITSM and change management processes
  • Demonstrated vendor management and logistics coordination experience
  • Ability to read power and cooling diagrams, understand breaker panels and PDUs, and interpret airflow and thermal data
  • Strong documentation, communication, and cross-functional collaboration skills.

Benefits

Comp & perks
  • The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
  • seven paid holidays throughout the calendar year
  • up to 160 hours of paid wellness annually for their own wellness or that of family members
  • additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
  • health care insurance (medical, dental, vision)
  • retirement planning (401(k))
  • paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
inventory managementrack and stack deploymentsstructured cablingpower distributionhardware troubleshootingcapacity modelingincident triagethermal complianceasset lifecycle managementchange management
Soft Skills
communicationcross-functional collaborationvendor managementlogistics coordinationsafety culture promotiondocumentationorganizational skillsproblem-solvingleadershipplanning