Intern – Regulatory Affairs, CMC
BeOne Medicines
Supervisor, Transportation Call Center
Cox Enterprises
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, North Carolina, South Carolina, Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $54,200 - $81,400 per year
Job Level
Mid-LevelSenior
About the role
- Coach & Cheerleader: Guide your team to greatness in dispatch timeliness, phone metrics, and operational efficiency
- Trainer: Help reps grow with personalized development and motivation
- Policy Pro: Keep things compliant and clear with company procedures
- Customer Whisperer: Step in when needed to ensure top-notch event handling and handle escalations
- Flex Master: Adjust schedules and juggle priorities to ensure every shift runs smoothly
- Collaborate with operations and Market Place teams to drive performance and service quality
Requirements
- Minimum High School Diploma/GED and 5 years’ experience in a related field (Transportation, Call Center)
- OR bachelor’s degree in a related discipline and 3 years’ experience; master’s degree and 1 year of experience; or a Ph.D. and up to 1 year of experience
- Requires strong knowledge of MS Office
- Excellent communication skills to work effectively with teams throughout organization
- To be employed in this role, you’ll need to clear a pre-employment drug test (Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position)
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship
- Work Shift: Evening
Benefits
- The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations
- Seven paid holidays throughout the calendar year
- Up to 160 hours of paid wellness annually for their own wellness or that of family members
- Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
- Health care insurance (medical, dental, vision)
- Retirement planning (401(k))
- Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)
- Position may be eligible for additional compensation that may include an incentive program
- Flexible Work Option: Can work remotely but need to live in the specified city, state, or region
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
dispatch timelinessphone metricsoperational efficiencycomplianceevent handlingescalation managementschedule adjustmentpriority jugglingMS Office
Soft skills
coachingteam guidancepersonalized developmentmotivationcommunicationcollaborationproblem-solving
Certifications
High School DiplomaGEDBachelor's degreeMaster's degreePh.D.
