Senior Systems Integration Analyst

Cox Enterprises

Senior Systems Integration Analyst leading complex integrations with external lender partners for Dealertrack. Responsibilities include project management, technical leadership, and cross-functional collaboration.

Posted 4/30/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $89,400 - $134,000 per yearWebsite

About the role

Key responsibilities & impact

Lead planning, architecture discussions, and execution of complex integrations with external lender partners on the Dealertrack platform
Serve as the senior technical liaison for high‑visibility partner implementations and platform migrations
Provide advanced pre‑sales technical consultation to support solution design and ensure alignment with Dealertrack capabilities and partner requirements
Coordinate, manage, and track all project deliverables using internal tools such as Salesforce and Rally
Oversee upgrades, conversions, and large-scale partner transitions, ensuring minimal disruption and high-quality outcomes
Own escalated issues end-to-end, ensuring cross-functional alignment, timely updates, and complete resolution
Guide and coordinate cross-functional teams—including Engineering, Product, and Support—to execute strategic partner initiatives
Maintain strong relationships with engineering teams to prioritize fixes, enhancements, and production support needs
Maintain expertise in Dealertrack products, integration frameworks, and support protocols
Identify and champion process improvements to reduce service issues, accelerate timelines, and improve partner experience
Contribute to best practices, documentation, and standards for integration and support workflows
Support production deployments, partner cutovers, and critical outages as needed, including off-hours and on-call coverage
Mentor and provide technical guidance to systems integration analysts across the team

Requirements

What you’ll need

Bachelor’s degree in a related discipline and 4 years experience in a related field
The right candidate could also have a different combination, such as a master’s degree and 2 years experience; a Ph.D. and up to 1 year of experience; or 8 years experience in a related field
Experience supporting or integrating API-based systems and services
Strong understanding of project management methodologies and tools
Excellent communication skills with the ability to articulate technical concepts to non-technical audiences
Proven experience managing complex integrations, enterprise partners, and cross-functional initiatives
Exceptional critical thinking, troubleshooting ability, and attention to detail
Demonstrated ability to operate in a dynamic environment with shifting priorities
Strong organizational, decision-making, and time-management skills
Ability to balance high-volume workload with quality and accuracy.

Benefits

Comp & perks

Health care insurance (medical, dental, vision)
Retirement planning (401(k))
Flexible vacation/wellness days
Paid time off (sick leave, parental leave)
Seven paid holidays throughout the calendar year
Up to 160 hours of paid wellness annually for their own wellness or that of family members
Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

API integrationproject management methodologiestechnical consultationprocess improvementstroubleshootingintegration frameworksproduction supportdocumentation standardssolution designpartner implementations

Soft Skills

communication skillscritical thinkingattention to detailorganizational skillsdecision-makingtime-managementmentoringcross-functional collaborationproblem-solvingadaptability

Certifications

Bachelor's degreeMaster's degreePh.D.