Customer Relationship Manager II
Cox Enterprises
full-time
Posted on:
Location Type: Remote
Location: Remote • California, Kansas, Utah, Vermont • 🇺🇸 United States
Visit company websiteSalary
💰 $54,200 - $81,400 per year
Job Level
JuniorMid-Level
About the role
- Build and maintain relationships with external clients
- Ensure customer needs drive priorities and decisions
- Provide consultation on strategies and execution in marketing channels
- Participate in cross-functional collaboration with internal teams
- Maintain expected level of client engagement monthly
- Conduct consultative reviews for dealership leaders
- Analyze and evaluate email performance using existing CRM reports
- Provide guidance and coaching on marketing trends and strategies
Requirements
- Bachelor’s degree in a related discipline
- 2 years of account ownership or management experience
- Effective communication skills; written, verbal, presentation
- Knowledge of Digital Marketing campaigns and customer segmentation
- Marketing program experience, including digital marketing and/or CRM systems
- Strong organizational skills
- Proactive thinker with attention to detail
- Mental acuity to manage multiple tasks simultaneously
- Working knowledge of MS Office tools
- Preference given to candidates on the Cox Automotive Managed Services team
- Automotive retail experience is a plus
Benefits
- 401(k) with a generous company match
- Comprehensive healthcare
- Life and disability benefits
- Paid vacation with flexible terms
- Paid wellness hours
- Adoption assistance
- Pet insurance
- Discounts on travel and cars
- Additional paid time off for bereavement, jury duty, and military leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Digital MarketingCRM systemsEmail performance analysisCustomer segmentationMarketing program experience
Soft skills
Effective communicationOrganizational skillsProactive thinkingAttention to detailMental acuity
Certifications
Bachelor’s degree